Jobs
>
New Orleans

    Night Auditor - New Orleans, United States - Omni Hotels

    Omni Hotels
    Omni Hotels New Orleans, United States

    3 weeks ago

    Omni Hotels background
    Description

    Location

    Royal Orleans Hotel

    The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork.

    Omni Royal Orleans associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match.

    Job Description

    The candidate must be able to deliver high-quality service to guests upon arrival and departure as well as resolve any guest issues during their stay. The candidate must also be able to enter reservations, and handle all cash and credit card transactions. The candidate must also be able to oversee and coordinate all overnight front desk and audit functions, execute computer maintenance requirements, and ensure all financial transactions for the day are verified and balanced. The candidate will assist in balancing of daily posting and revenue, and resolution of inaccuracies. The candidate will be responsible for picking up door handle menus, room service trays, prepare and deliver room service orders after hours. Deliver newspapers, close and reopen fitness center.

    Responsibilities

    Process guest check-ins and check-outs according to Omnis Moments of Service and Standard Operating Procedures

    Assist in generating night audit reports and balancing house accounts.

    Empathetically listen to guest inquiries and provide appropriate responses

    Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)

    Block rooms in the computer and follow through on designated requirements

    Pre-register designated guests and prepare key packets

    Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)

    Maintain confidentiality of all guests and hotel information

    Employ attention to detail in order to ensure security of guest room access.

    Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments

    Maintain guest history files on all guests

    Accommodate room changes expediently

    Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction

    Issue safe deposit boxes to guests and ensure security of key

    Monitor, send and distribute guest faxes

    Generate, print and distribute daily and weekly reports

    Resolve discrepancies on the room status report with Housekeeping

    Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.

    Qualifications

    Candidate MUST be able to work a flexible overnight schedule, to include weekends and holidays

    Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone

    Ability to accurately and efficiently input information into computer systems

    Ability to work cohesively with co-workers both within and outside of your department

    Ability to compute accurate mathematical calculations

    Ability to think clearly, quickly and make concise decisions

    Ability to prioritize, organize and follow up

    Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster ) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement ) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .

    Job LocationsUS-LA-New Orleans

    Posted Date1 hour ago(4/29/2024 5:06 PM)

    Requisition ID

    of Openings 1

    Category (Portal Searching) Front Office Operations

  • Omni Hotels & Resorts

    Night Auditor

    1 week ago

    Omni Hotels & Resorts New Orleans, United States

    The candidate must be able to deliver high-quality service to guests upon arrival and departure as well as resolve any guest issues during their stay. The candidate must also be able to enter reservations, and handle all cash and credit card transact Night Auditor, Auditor, Audit ...

  • French Quarter Guest Houses

    Night Auditor

    3 weeks ago

    French Quarter Guest Houses New Orleans, United States Full time

    The Night Auditor is responsible for the front desk operation during the overnight shift. Primary responsibilities include: registering guests, making reservations, preparing daily reports, and balancing transactions. The Night Auditor must be able to work independently and with ...

  • Omni Hotels

    Night Auditor

    3 weeks ago

    Omni Hotels New Orleans, United States

    Omni Hotels - JobID: [Front Desk Agent] As a Night Auditor at Omni Hotels, you'll: Prepare daily reports and distribute as directed; Ensure adequate communication the following morning to all necessary departments by communicating through Wrap-Up emails; Document errors made by c ...

  • Aimbridge Hospitality

    Night Auditor

    2 weeks ago

    Aimbridge Hospitality New Orleans, United States

    Aimbridge Hospitality - Hampton Inn New Orleans French Qtr [Front Desk Agent / Reservations Agent] As a Night Auditor at Aimbridge Hospitality, you'll: Be responsible for the preparation and disposition of all Night Audit work; Initiate and complete the End of Day process; Run al ...

  • Aimbridge Hospitality

    Night Auditor

    1 week ago

    Aimbridge Hospitality New Orleans, United States

    Aimbridge Hospitality - Hampton Inn New Orleans St. Charles [Front Desk Agent / Reservations Agent] As a Night Auditor at Aimbridge Hospitality, you'll: Be responsible for the preparation and disposition of all Night Audit work; Initiate and complete the End of Day process; Run a ...

  • Courtyard by Marriott

    Night Auditor

    3 weeks ago

    Courtyard by Marriott New Orleans, United States

    Courtyard by Marriott - 910 Iberville Street [Front Desk Agent / Reservations Agent] As a Night Auditor at Courtyard by Marriott, you'll: Perform nightly audit of financial transactions and guest accounts; Verify accuracy of charges and reconcile any discrepancies; Prepare daily ...

  • Hampton Inn New Orleans French Qtr

    Night Auditor

    2 days ago

    Hampton Inn New Orleans French Qtr New Orleans, Louisiana, United States Permanent

    Job Summary: · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparin ...

  • HRI DEVELOPMENT

    Night Auditor

    3 weeks ago

    HRI DEVELOPMENT New Orleans, United States

    Night Auditor · Regular Full-Time · Holiday Inn Express - NOLA, New Orleans, LA, US · Job Title: Night Auditor · Department: Front Office · Supervision Exercised: None · Supervision Received: Front Office Supervisor, Front Office manger. Assistant General Manager, and Gener ...

  • Hampton Inn New Orleans St. Charles

    Night Auditor

    2 days ago

    Hampton Inn New Orleans St. Charles New Orleans, Louisiana, United States Permanent

    Job Summary: · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparin ...

  • Aimbridge Hospitality

    Night Auditor

    2 weeks ago

    Aimbridge Hospitality New Orleans, United States

    Job Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing ...

  • Aimbridge Hospitality

    Night Auditor

    1 week ago

    Aimbridge Hospitality New Orleans, United States

    Job Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparin ...

  • Hampton Inn New Orleans St. Charles

    Night Auditor

    3 weeks ago

    Hampton Inn New Orleans St. Charles New Orleans, United States

    Job Summary: · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations prepari ...

  • Hampton Inn New Orleans French Qtr

    Night Auditor

    3 weeks ago

    Hampton Inn New Orleans French Qtr New Orleans, United States

    Job Summary: · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations prepari ...

  • Aimbridge Hospitality

    Night Auditor

    3 weeks ago

    Aimbridge Hospitality New Orleans, United States

    Job Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparin ...

  • Aimbridge Hospitality

    Night Auditor

    2 weeks ago

    Aimbridge Hospitality New Orleans, United States

    Job Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing ...

  • HRI DEVELOPMENT

    Night Auditor

    1 week ago

    HRI DEVELOPMENT New Orleans, United States

    Job Title: Night Auditor · Department: Front Office · Supervision Exercised: None · Supervision Received: Front Office Manager · JOB SUMMARY · Verify the accuracy of figures, calculations, and postings pertaining to daily business transactions recorded by other staff members ...

  • International House Hotel

    Night Auditor

    4 days ago

    International House Hotel New Orleans, United States

    Job Description · Job DescriptionThe Night Auditor accurately and efficiently verifies all accounting activity taken place during the day, in accordance with the company's accounting and credit policies and procedures. Responsible for the accurate compilation of all reports for m ...

  • Stonebridge Companies

    Night Auditor

    5 days ago

    Stonebridge Companies New Orleans, United States Part time

    City, State: · New Orleans, LouisianaThe purpose of a NIGHT AUDITOR is to compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in mai ...

  • Omni Hotels

    Night Auditor

    3 weeks ago

    Omni Hotels New Orleans, United States

    Location · Royal Orleans Hotel · The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle A ...

  • Marriott International

    Night Auditor

    1 week ago

    Marriott International New Orleans, United States

    Job Number · Job Category Finance & Accounting · Location Renaissance New Orleans Arts Warehouse District Hotel, 700 Tchoupitoulas Street, New Orleans, Louisiana, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management ...