- Work as part of a team delivering safe and efficient aircraft services while providing a welcoming atmosphere to customers and other guests.
- Collaborate, cooperate and work closely with all coworkers, customers, clients, vendors, and aircraft crewmembers to ensure customer service needs are met. This includes ensuring efficient and accurate communication through various methods to accomplish operational tasks.
- Service aircraft as requested by management or customers, such as fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, delivering catering and towing.
- Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, and stair trucks, shuttles, etc.
- Offer, promote, sell and deliver general aviation services to crewmembers, customers and other guests.
- Maintain safe, clean and secure ramps and operations.
- Drive a shuttle vehicle with passengers and/or luggage and cargo.
- Load and unload luggage and other cargo into/out of aircraft and from/into the FBO or other location.
- Fuel handling including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation.
- Provide professional and friendly customer service while exhibiting a positive and helpful attitude, consideration and courtesy to everyone at all times.
- Understand, comply with and enforce all operational, safety, and customer service requirements for all aspects of the job.
- Understand, comply with and enforce all security (physical, cyber and data) protocols as dictated by Signature and the airport.
- Create accurate records pertaining to time worked and activities and services performed.
- Abide by emergency response procedures when/if critical events occur.
- Recommend improvements to Signatures standards, administrative procedures, facilities, methods, and practices to the appropriate Signature management personnel.
- Other duties as requested.
- Safely and accurately conduct flight line operations in accordance with established policies and procedures.
- Regular and reliable in-person and timely attendance for all shifts which may include nights, weekends and/or holidays as scheduled.
- This is a physical job. There is extensive and constant standing, walking, lifting, carrying, stretching, pinching, pushing, pulling, bending, crawling, climbing, twisting, etc.
- Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel.
- Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety.
- Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, and cars.
- Must be able to safely and efficiently perform various functions (e.g., fueling, de-icing) from elevated heights.
- Ability to read, understand and follow all company policies, safety and ethical procedures, and relevant laws, regulations, orders and the like.
- Must work well as part of a team, get along with others, follow lawful directions and instructions the first time, follow all company policies and procedures, and ask questions to clarify instructions.
- Ability to prioritize and perform multiple tasks simultaneously.
- Ability to handle stressful situations and high-profile clientele with poise, effectiveness, confidentiality, and professionalism and always with a sense of cultural awareness and sensitivity.
- Independently and proactively (i) prepare for arriving/departing aircraft, (ii) identify and perform open job tasks; and (iii) immediately speak up and/or point out observed safety concerns to all stakeholders.
- High school diploma or general education degree (GED)
- Minimum of 18 years of age
- A valid state drivers license. In some locations a commercial drivers license (CDL) is required as dictated by local regulations and business needs
- Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the companys applicable insurance policies
- Must be legally authorized to work in the country of employment
- Ability to successfully and timely complete Signatures training programs
- Ability to pass a color vision test for purposes of inspecting aviation fuel
- Ability to use a computer and email, including pass computer-based training modules
- Excellent verbal and written communication skills, and for safety-sensitive tasks, in English
- Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time)
- Ability to work flexible schedules, including night, holiday and weekend shifts and in various weather conditions
- Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service or other related field; or equivalent combination of education and experience and/or training
- Medical/prescription drug, dental, and vision Insurance
- Health Savings Account
- Flexible Spending Accounts
- Life Insurance
- Disability Insurance
- 401(k)
- Critical Illness, Hospital Indemnity and Accident Insurance
- Identity Theft and Legal Services
- Paid time off
- Paid Maternity Leave
- Tuition reimbursement
- Training and Development
- Employee Assistance Program (EAP) & Perks
- Other
-
Guest Services Agent
2 weeks ago
The Balfour Miami Hotel Miami Beach, United StatesCompensation Type: Hourly Highgate Hotels: · Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Fran ...
-
Guest Service Agent
2 days ago
Hampton Inn & Suites Miami-Doral/Dolphin Mall Miami, United States**Overview**: · **Opportunity: Guest Service Agent** · Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. · **Your Growth Path** · Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales ...
-
Guest Service Agent
1 week ago
Home 2 Tru Miami Airport South Blue Lagoon Miami, United StatesJob Discription- · - Greets guests with genuine and warm spirit of hospitality- Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment- Posts transactions to guest and master accounts- Reviews guest account balan ...
-
Guest Service Agent
3 weeks ago
Hilton Fort Lauderdale, United StatesGuest Service Agent - Hilton Fort Lauderdale Beach Resort · The beautiful is looking for a Guest Service Agent to join their front office team. · **A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's contin ...
-
Service Agent Check-in
1 week ago
Neptune Enterprises South Miami Heights, FL, United States Freelance**Start the vacation off right with us**: · Do you love interacting with people from different nations? Do you want to work where others start their vacation? Are you service-oriented and have strong communication skills? · **Then we say: Welcome on board and get ready for take-o ...
-
Pt Residential Services Agent
2 weeks ago
Associa Miami Beach, United StatesThe Residential Services Agent must have strong communication, telephone, and customer service skills. This position also requires the person to be detailed oriented and able to multitask. In this position you must have a approachable and friendly attitude, able to meets and gree ...
-
Service Agent
3 weeks ago
BrightStar Credit Union Hollywood, United StatesJob Description · Job DescriptionAbout BrightStar Credit Union, we are committed to creating a diverse work environment where everyone has an opportunity to succeed and feel a sense of belonging. We are dedicated to empowering the careers of our employees and helping them reach t ...
-
Guest Service Agent
3 weeks ago
Kimpton Hotels & Restaurants Miami, United States Full timeJob Snapshot · Why We're Here · We believe heartfelt, human connections make people's lives better. Especially the people who work here. · Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique ...
-
Ramp Service Agent Part Time
1 week ago
American Airlines Miami, United States Part time**Intro**: · Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges ...
-
Fll Passenger Service Agent
1 week ago
Swissport International AG Fort Lauderdale, United StatesOverview: · Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - "To provide ...
-
Ramp Service Agent Part Time
3 weeks ago
American Airlines Fort Lauderdale, United States Part timeLocation: Ft Lauderdale-Hollywood Intl Apt (FLL-TRM1) · Additional Locations: None · Requisition ID: 72603 · **Intro**: · Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow ...
-
Customer Service Agent
6 days ago
Consider Posh Pro Miami, United StatesJob Description · Job DescriptionJob Title: Customer Service Agent · Location: Miami, FL · Company: Consider Posh Pro · Job Summary: We are seeking a dedicated and enthusiastic Customer Service Agent to join our team. The successful candidate will be responsible for providing exc ...
-
Customer Service Agent
2 weeks ago
Sixt Fort Lauderdale, United States Full timeCustomer Service Agent · Branches & Operations Vollzeit Fort Lauderdale Komm ins Team Orange, bei uns steht Kundenbegeisterung an erster Stelle Sixt is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world. You will p ...
-
Guest Service Agent
2 weeks ago
Hampton Inn by Hilton Coconut Grove/Coral Gables Miami, United StatesJob Description · Job DescriptionLocation: Hotel - Miami Coconut Grove · Summary: · We are seeking a passionate and motivated Guest Service Agent/Night Auditor to join our dynamic Front Desk Team. As a Guest Service Agent/Night Auditor, you will be responsible for providing excel ...
-
Customer Service Agent
3 hours ago
SEABORNE AIRLINES Fort Lauderdale, United States Regular Part timeAre you ready to invest in your career with a quickly growing company? Silver Airways currently provides more routes within Florida and to the Bahamas than any other airline; having recently acquired Seaborne Airways, based in San Juan, PR, we need you to be the face of our compa ...
-
Guest Service Agent
1 day ago
Hilton Hollywood, United States OTHERThe oceanside The Diplomat Beach Resort Hollywood, Curio Collection by Hilton is looking for their next Guest Service Agent to join their Front Office team. Surrounded by 1,000 linear feet of alabaster beach, The Diplomat Beach Resort Hollywood, Curio Collection by Hilton helps y ...
-
Guest Service Agent
3 weeks ago
Hilton Hotels Corporation Miami Beach, United StatesHilton Hotels - JobID: HOT0ALRW [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote ...
-
Part Time Field Service Agent
3 weeks ago
DHL Express Miami Gardens, United States Part timeWhat makes DHL great? Our People We know each employee's individual contributions make us the #1 Delivery and Logistics Company in the world. · Distinguished as No. 1 World's Best WorkplaceTM by Great Place to Work and Fortune Magazine · DHL is committed to maintaining an environ ...
-
Guest Service Agent
1 week ago
Moxy Miami South Beach Miami Beach, United StatesOverview: · Opportunity: Guest Service Agent · Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. · Your Growth Path · Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager · ...
-
Guest Services Agent
3 weeks ago
The Gabriel South Beach, Curio Collection by Hilton Miami Beach, United StatesCompensation Type: · Hourly · Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Fr ...
Ramp Service Agent - Opa-Locka, United States - Signature Flight Support
Description
Job Description
Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development.
A Line Service Technician (LST) is a customer service role responsible for a variety of duties that contribute towards safely providing requested services for general aviation aircraft, crews and passengers. An LSTroutinely operates ground service equipment and uses knowledge of the companys policies and proceduresto provide efficient and excellent service to customers and other guests to the fixed base operation (FBO).
Persons employed as an LST are expected to:
Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of the Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment,
Job ResponsibilitiesThe following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines).
To qualify for this position, applicants and those in the role must have:
Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.
About UsFrom your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.
Our Benefits: