IT System Administrator - Ardentown, United States - Atlas Dynamics

Atlas Dynamics
Atlas Dynamics
Verified Company
Ardentown, United States

2 weeks ago

Michael Johnson

Posted by:

Michael Johnson

beBee Recruiter


Description

The Private Health Insurance (PKV) is an essential part of the German healthcare system with over 35 million full and supplementary insured individuals. The Association of Private Health Insurance (PKV) is one of the leading associations of the German economy and represents the interests of private health insurance and its member companies. With our competent and dedicated employees, we are well prepared for the challenges of the future.

As we continue to grow, we are looking for an IT System Administrator (m/f/d) 1st & 2nd Level Support to join our team in Cologne on a full-time basis (38 hours/week) at the earliest possible date.

Our IT department has been in an agile transition for 2 years and serves as an internal service provider for the PKV Association and its four subsidiary companies in Cologne. The IT support team assists over 1,000 employees in the office and field with all IT-related questions - always personally, whether by phone, ticket or email.

Your tasks

  • 1st and 2nd level support
  • Installation and configuration of clients, including common user software
  • Independent processing of inquiries and resolution of issues using standard approaches
  • Qualified acceptance and documentation of all customer requests in our ticket system
  • Printer support and administration
  • Ongoing ticket monitoring to ensure agreed service levels (SL

  • More jobs from Atlas Dynamics