- We are empowered by our employee co-owners who provide the industry's best service and we promote a collaborative culture.
- We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.
- We offer an Employee Stock Ownership Plan, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement and Tuition Assistance.
- As a D&H Co-Owner you receive numerous discounts on services.
- Overall responsibility for $200M+ region and/or customer segment leading a team of 10+ telesales professionals.
- Supervise employees in accordance with D&H policies.
- Focus heavily on competitive plans, territory development, customer satisfaction and margin growth.
- Conduct team meetings to review ongoing "go to market" plans, solutions, key products and sales results.
- Spend at least 40%+ of daily time working directly with customers via field visits, joint and/or direct calls.
- Spend 20%+ of time traveling within the region and to vendors/national events.
- Exceed all revenue, margin and activity metrics including:incoming/outbound calls, active accounts, web sales, pipeline and proposals.
- Contribute to quota setting process.
- Lead team to overachieve all general, product specific and margin percent sales goals.
- Motivate, energize and inspire associates/teams to deliver customer value and overachieve results.
- Develop talent through daily one-on-one coaching, call monitoring, joint calls, territory planning, sales training and role playing with direct reports.
- Oversee all support and customer satisfaction needs for the assigned region/segment.
- Review sales orders and deals, approving or denying as required.
- Handle customer requests as needed and issues when escalated.
- Team with product and solution leaders to grow targeted categories into the assigned customer base.
- Identify, research, and resolve customer needs and issues.
- Manage employees' including PTO, Timeclock records, performance reviews, and discipline.
- Report as required, including weekly phone reports for reps and daily invoice issues.
- Team with marketing to develop regional events and lead generation activities.
- Adhere to and enforce all company policies, procedures and ethics including attendance.
- Develop competitive regional and/or segment go to market plans for a territory of 4000+ IT resellers, MSPs and system builders.
- Assist in the recruiting and hiring new sales reps into D&H.
- Partner with field team to develop account plans and overachieve goals.
- Manage headcount and expense budget for region.
- Work in other areas, as needed, for cross - training and / or workload.
- Opportunities for growth and development.
- Great benefits.
- Competitive industry pay.
- Excellent Work/Life Balance.
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SMB Sales Manager - Harrisburg, United States - D and H Distributing Co
Description
SMB Sales ManagerJoin a 100+ Year old and growing electronics and technology company based in Harrisburg, PA that offers an employee stock ownership plan, competitive pay, an excellent benefits package and paid time off to volunteer in the community.
Summary:
Responsible for inside sales reps and activities in a particular region in the the Sales VAR department.Daily and ongoing interaction with the sales reps will be important, guiding, motivating and assisting them to succeed; working to develop new sales opportunities to meet group sales and business goals; managing and supervising inside sales reps on team; work to achieve customer satisfaction, revenue generation, goal achievement and long-term business goals in line with D&H's vision and values.
Essential Duties and Responsibilities:
•Education
oBachelor's Degree or Higher preferred
•Experience
o1 to 3 years of sales leadership or phone sales leadership experience.
Why Should You Apply?
