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Indianapolis

    Front Desk Agent - Indianapolis, United States - Home 2 - Indianapolis/Keystone

    Home 2 - Indianapolis/Keystone
    Home 2 - Indianapolis/Keystone Indianapolis, United States

    3 weeks ago

    Default job background
    Description
    Home - Indianapolis/Keystone is an EEO employer - M/F/Vets/Disabled


    Come join the team at newly opened Home2 Suites by Hilton Indianapolis/Keystone Crossing that provides outstanding service to each guest We are currently hiring for an outstanding Front Desk Agent to join our team.

    Dora Hospitality Group offers a great working environment and was voted Best Hospitality Company to Work for by Randy Starr and 5 Starr Engagement on associate opinion surveys in 2023.

    We offer a referralbonus program for all levels.

    Benefits:


    • MEC Plus Advantage Plan/Dental/Vision/Supplemental Coverage withReliance Standard
    • Paid Holiday for Full Time/Part Time - Upon hire
    • Paid Time Off for Full Time/Part Time - 6 Months of Service
    • Nationwide Employee Stay Discounts for HotelBrand
    Qualifications:


    • Ability toeffectively deal with internal and external customers, some of whom willrequire high levels of patience, tact, and diplomacy to defuse anger, collectaccurate information and resolve.
    • Ability to understandand follow directions
    • Excellent customer service skills
    • Hotel experienceis preferred, not required.
    Responsibilities:


    • Responsible forgreeting customers immediately with a friendly and sincere welcome.
    • Will use apositive and clear speaking voice, listen to, and understand requests, respondwith appropriate action, and provide accurate information such as outlet hoursand local attractions.
    • Completingrequired shift paperwork, reports as assigned by General Manager, and end ofshift cash closing procedures
    • Creating guestreservation, completing guest registration, applying charges and payment toguest folios.
    Must be available days on the weekends.

    Please visit our careers page to see more job opportunities.

    Please visit our careers page to see more job opportunities.
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