- Providing pre-sale and post-sale technical product support for customers' operating systems and capital equipment
- Educating customers and internal colleagues on the capabilities and requirements related to the IPM product line
- Assisting sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications
- Supporting customer installations by offering guidance and training to customers while being available for troubleshooting and questions
- Providing follow-up support in disseminating technical information on specific applications to service personnel, company sales representatives, and customers' employees
- Travel Requirements: up to 10% of travel is required
- Bachelor's degree in physics, chemistry or related engineering field
- 8+ years of relevant experience resulting in a solid understanding of:
- gauges and transducers used within IPM products.
- analytical and process instrumentation (RS232, RS485, DeviceNet and EtherCAT).
- software development and industrial communication standards and protocols.
- Understanding of vacuum physics
- Strong analytical and problem-solving skills
- Ability to communicate effectively verbally and in writing
- Experience with semiconductor or thin-film processing preferred.
- Must be able to lift up to 30 lbs
- Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to others
- Must have vision with or without lenses adequate to read memos, a computer screen, and clinical and administrative documents
- Must have high manual dexterity
- Noise level in the work environment is usually average
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Principal Application Engineer - Broomfield, United States - MKS Instruments
Description
MKS Instruments enables technologies that transform our world. We deliver foundational technology solutions to leading edge semiconductor manufacturing, electronics and packaging, and specialty industrial applications. We apply our broad science and engineering capabilities to create instruments, subsystems, systems, process control solutions and specialty chemicals technology that improve process performance, optimize productivity and enable unique innovations for many of the world's leading technology and industrial companies. Our solutions are critical to addressing the challenges of miniaturization and complexity in advanced device manufacturing by enabling increased power, speed, feature enhancement, and optimized connectivity. Our solutions are also critical to addressing ever-increasing performance requirements across a wide array of specialty industrial applications. Additional information can be found at
A Day in Your Life at MKS
As a Principal Applications Engineer at MKS in Broomfield, Colorado, you will work within a team dedicated to Indirect Pressure Measurement (IPM) products within the Vacuum Solutions Division. You will design, develop, test and implement hardware and software solutions to meet customers' requirements in partnership with a interdisciplinary team of engineers and scientists.
You Will Make an Impact By:
We are interested in a qualified candidate who is eligible to work in the United States. However, we will not be sponsoring work visas for this position, at this time.
Compensation and Benefits:
Salary Pay Range: $111, ,900.00 per year. This range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law. At MKS, it is not typical for an individual to be hired at or near the top of the range for the role.
Bonus: This position is eligible for a discretionary annual bonus, in an amount to be determined by MKS [or as applicable].
Benefits: MKS offers a comprehensive benefits package, including health insurance coverage (medical, dental and vision), 401(k) with company match, life and disability insurance, 11 paid holidays, sick time, 15 paid vacation days, [6 weeks fully paid] parental leave, adoption assistance and tuition reimbursement [and for participation in any stock programs, signing bonus, etc.].
#LI-EK1
Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be "U.S. persons." "U.S. persons" are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.
MKS Instruments, Inc. and its affiliates and subsidiaries ("MKS") is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.
MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: .
If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role
