Jobs

    Supervision Technician - Hillsboro, OR, United States - Concentra

    Concentra
    Concentra Hillsboro, OR, United States

    3 weeks ago

    Concentra background
    Full time
    Description

    Schedule:
    Full Time / 40 hours a week / M-F 8a-5p

    At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients.

    Our mission is to improve the health of America's workforce, one patient at a time.

    The X Ray Limited Scope & Medical Support Specialist performs routine x-ray, medical, and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management.

    This position will also perform routine X-ray examinations in accordance with Concentra policies, practices, and procedures and applicable regulations.

    Also will ensure that every patient is treated with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.

    Escort patients to dressing and x-ray rooms, provide verbal and/or written instructions and assist patients in positioning body parts to be radiographed.

    Operate radiologic equipment to produce images of the body for diagnostic purposes. Position radiologic equipment and adjust controls to set exposure time and distance according to specification of examination. Ensure radiologic equipment remains in working order. Report equipment malfunctions to Center Operations Director
    Maintain all x-ray equipment, including calibration, QA/QC procedures, and record keeping in accordance with current policy and procedures
    Medical Support Specialist Duties
    Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
    Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing
    Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
    Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
    Maintain supplies, clean rooms and equipment, and stock exam rooms
    Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures
    Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
    In partnership with center leadership, assist with patient flow and volume
    Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping

    Perform front office duties:
    greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed
    Attend center staff meetings or huddles as required
    Assist in maintaining a neat, clean, and orderly appearance throughout the facility
    Complete any applicable training including but not limited to clinical competency training that occurs monthly.
    High school graduate or GED equivalent
    Customarily has at least six months or more of medical assistant experience with knowledge of medical procedures and medical terminology
    Customarily has at least six months of demonstrated experience in X-Ray and familiarity with routine medical procedures

    Working knowledge of occupational medicine requirements (state specific) is preferred with prior medical office, healthcare and/or customer service-related experience.

    Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
    The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
    Able to communicate both verbally and in writing in a clear, and professional manner
    Must participate in initial and ongoing training as required
    Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection
    Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications

    Additional Data:

    401(k) Retirement Plan with Employer Match
    Medical, Vision, Prescription, Telehealth, & Dental Plans
    Life & Disability Insurance
    Tuition Reimbursement
    Dependent Care Spending Account
    This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

    Concentra is an Equal Opportunity Employer, including disability/veterans
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