Field Service Manager - Duluth
13 hours ago

Job summary
Lead Field Service Start-Up and Technical Service scheduling record keeping / database tracking metrics of results and elapsed time to resolution report results to management regularly Implement continuous improvement processes to lower incidents of system / field errors maintain database of technical service tickets and resolutions reduce time to resolution Perform telephone and field troubleshooting and problem solving for customers Conduct system startups active participation on startup team Provide technical input to AdEdge designs operations manufacturing improve internal processes products offered System Commissioning Plans activities related to startup AdEdge systems Development technical bulletins design improvements documentation Overseeing service contracts managing system warranty claims spare parts field service awarded treatment projects Estimated < 40% travel required.Job description
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