Data Analyst - Chicago, United States - Info High Tech LLC

Mark Lane

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Mark Lane

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Description
Bachelor's Degree

  • 10+ years in leading data analytics team, data mining, development of customized reporting, project work (Analytical or Digital)

Required Technical Skills:

  • PowerBI Experience
  • Moderate Excel Experience
  • Analytical Skills

Required Soft Skills:

  • Ability to present information to small groups.
  • Communication skills (both oral and written)
  • Self-Starter/Motivated
  • Ability to work with little supervision
  • Ability to keep focused


The Data Analyst will work to support customer facing dashboards, troubleshoot data quality issues, document requirements and lead meetings and give feedback to customers.


Typical task breakdown:

  • Learn and build expertise in the VisionLink/ProductLink/Cat Telematics ecosystem
  • Troubleshoot, identify and correct Cat Telematics issues, where possible
  • Clearly communicate identified issues to business partners, dealers, customers and others
  • Utilize inhouse tools to monitor customer telematics & provide feedback on improvements
  • Develop/assist in development of dashboards/tools for monitoring
  • Develop and maintain tools, dashboards, and/or reports for EM team as assigned
  • Willingness to dig into details and work across organization to identify root causes, escalate issues as necessary and report out to management
  • Desire, ability and motivation to work effectively to achieve high level targets without constant followup
  • Ability to provide selfmotivation
  • Desire to maintain responsibility over defined customers, targets, and/or deliverables
  • Willingness to report out on progress towards goals & deliverables on a regular basis
  • Potential to build customer reports through PowerBI and/or Excel.

Work environment:

  • Office 100%
  • Direct customer exposure
  • Analytics, people, presenting, and communication skill development

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