- Full-time employees are eligible for medical / dental / vision, flexible spending, company-paid life insurance and Short Term Disability (STD) as well as several voluntary benefit options, RTD EcoPass, 401(k), Paid Time Off (PTO) and six (6) paid holidays annually.
- Part-time employees are eligible for medical / dental / vision, company-paid life insurance, voluntary benefits, RTD EcoPass, 401(k), and holiday pay (if regularly scheduled to work on an observed holiday).
- Day shift schedules are Monday through Friday. There are occasional voluntary four (4) hour shifts on Saturday mornings from 8 am - 12 pm for several primary clinics (Family Medicine and Pediatrics).
- Experience working in both primary care and specialty care clinics.
- Answers the telephone promptly, evaluating patient needs to determine appointment type.
- Summarizes appointment details prior to ending the phone call.
- Manages all phone functionalities such as transfers, placing callers on hold, forwarding phone to afterhours message system, etc.
- Accurately records patient name, numbers and demographic information using correct spelling and punctuation.
- Schedules / reschedules / cancel appointments according to provider preference and scheduling protocol.
- Must use good judgment, professionalism and discretion when screening telephone calls, answering inquires and relaying appropriate information.
- Ability to work under pressure and maintain phone etiquette using tact and diplomacy.
- Must have excellent customer service and communication skills.
- Strong computer and data entry skills.
- Must possess strong grammar and spelling ability as well as the ability to read, write and understand the English language.
- Neat, well-groomed appearance and courteous manner.
- Knowledge of medical terminology and HIPAA compliance, preferred.
- High school diploma or equivalent
- Associates Degree or some college coursework in Business or Healthcare Administration, preferred.
- One (1) year of previous work experience involving public contact, preferably with heavy phone experience.
- Previous experience with patient scheduling in a hospital or clinic setting, highly desired.
- Bi-lingual ability (Spanish), a plus.
- $ $21.70/hour; depending on experience
- Boulder, CO
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Medical Receptionist - Boulder, United States - Boulder Medical Center
Description
Job Description
Job DescriptionDo you enjoy working with friendly and helpful people in a positive work environment? Are you ready to embrace a career that offers a variety of learning opportunities? Are you looking to make a positive impact on peoples' lives in our community?
Consider a career at Boulder Medical Center (BMC). We are 100% privately owned and Physician operated, we provide care in over 20 different specialties, have 90+ providers practicing today, we employ 325+ Healthcare Professionals, and we have locations through-out Boulder County, CO.
Summary:
Boulder Medical Center (BMC) is currently seeking Medical Receptionist candidates to join our Urology This position is full-time benefit eligible working Monday through Thursday.
Job Perks:
Job Duties:
Education Requirements:
Experience:
This position will be posted for a minimum of Three (3) days or until filled.
Location:
Benefits:
BMC offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and STD as well as voluntary benefits, RTD EcoPass, 401(k), Paid Time Off and 6 holidays annually. Part-time employees are eligible for medical/dental/vision, company-paid life insurance, voluntary benefits, RTD EcoPass, and 401(k).
