Medical Receptionist - Boulder, United States - Boulder Medical Center

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    Full time
    Description

    Job Description

    Job Description

    Do you enjoy working with friendly and helpful people in a positive work environment? Are you ready to embrace a career that offers a variety of learning opportunities? Are you looking to make a positive impact on peoples' lives in our community?

    Consider a career at Boulder Medical Center (BMC). We are 100% privately owned and Physician operated, we provide care in over 20 different specialties, have 90+ providers practicing today, we employ 325+ Healthcare Professionals, and we have locations through-out Boulder County, CO.

    Summary:

    Boulder Medical Center (BMC) is currently seeking Medical Receptionist candidates to join our Urology This position is full-time benefit eligible working Monday through Thursday.

    Job Perks:

    • Full-time employees are eligible for medical / dental / vision, flexible spending, company-paid life insurance and Short Term Disability (STD) as well as several voluntary benefit options, RTD EcoPass, 401(k), Paid Time Off (PTO) and six (6) paid holidays annually.
    • Part-time employees are eligible for medical / dental / vision, company-paid life insurance, voluntary benefits, RTD EcoPass, 401(k), and holiday pay (if regularly scheduled to work on an observed holiday).
    • Day shift schedules are Monday through Friday. There are occasional voluntary four (4) hour shifts on Saturday mornings from 8 am - 12 pm for several primary clinics (Family Medicine and Pediatrics).
    • Experience working in both primary care and specialty care clinics.

    Job Duties:

    • Answers the telephone promptly, evaluating patient needs to determine appointment type.
    • Summarizes appointment details prior to ending the phone call.
    • Manages all phone functionalities such as transfers, placing callers on hold, forwarding phone to afterhours message system, etc.
    • Accurately records patient name, numbers and demographic information using correct spelling and punctuation.
    • Schedules / reschedules / cancel appointments according to provider preference and scheduling protocol.
    • Must use good judgment, professionalism and discretion when screening telephone calls, answering inquires and relaying appropriate information.
    • Ability to work under pressure and maintain phone etiquette using tact and diplomacy.
    • Must have excellent customer service and communication skills.
    • Strong computer and data entry skills.
    • Must possess strong grammar and spelling ability as well as the ability to read, write and understand the English language.
    • Neat, well-groomed appearance and courteous manner.
    • Knowledge of medical terminology and HIPAA compliance, preferred.

    Education Requirements:

    • High school diploma or equivalent
    • Associates Degree or some college coursework in Business or Healthcare Administration, preferred.

    Experience:

    • One (1) year of previous work experience involving public contact, preferably with heavy phone experience.
    • Previous experience with patient scheduling in a hospital or clinic setting, highly desired.
    • Bi-lingual ability (Spanish), a plus.
    Salary Range:
    • $ $21.70/hour; depending on experience

    This position will be posted for a minimum of Three (3) days or until filled.

    Location:

    • Boulder, CO


    Benefits:

    BMC offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and STD as well as voluntary benefits, RTD EcoPass, 401(k), Paid Time Off and 6 holidays annually. Part-time employees are eligible for medical/dental/vision, company-paid life insurance, voluntary benefits, RTD EcoPass, and 401(k).