Host/server/cashier - Santa Ana, United States - Xishang Roodle
3 weeks ago
Description
Responsibilities:
- Greet customers warmly and escort them to their tables.
- Present menus and provide detailed information when asked (e.g., about ingredients or menu items).
- Take accurate food and beverage orders, utilizing a POS system efficiently.
- Serve food and drinks in a timely manner, ensuring accuracy and presentation meet our standards.
- Check back with customers to ensure satisfaction and promptly address any concerns or issues.
- Collaborate with kitchen and bar staff to ensure smooth operations and timely service.
- Maintain cleanliness and organization in the dining area, including resetting tables and ensuring adequate supplies.
- Handle cash and card transactions accurately and responsibly.
- Upsell additional products when appropriate and contribute to overall revenue goals.
- Stay updated on menu changes, specials, and promotions to provide informed recommendations to customers.
Requirements:
- Fluent in Mandarin Chinese or a strong passion for Chinese culture.
- Previous experience in the food and beverage industry is preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fastpaced environment and multitask effectively.
- Attention to detail and a strong sense of responsibility.
- Availability to work flexible hours, including nights, weekends, and holidays.
- Willingness to adhere to company policies and procedures regarding hygiene, safety, and service standards.
Job Type:
Part-time
Pay:
$ $22.00 per hour
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Santa Ana, CA 92704: Relocate before starting work (required)
Work Location:
In person
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