Customer Success Manager - New York, NY - PointOne

    PointOne
    PointOne New York, NY

    6 days ago

    $70,000 - $130,000 (USD) per year
    Description
    The PointOne Customer Success Manager plays a pivotal role in our company's mission to revolutionize how law firms operate.

    We're using AI-powered technology to help attorneys capture billable time automatically, providing rich insights that transform the management of legal work. As a fast-paced, high-growth tech startup with venture backing from Y Combinator and other leading investors,we need exceptional individuals who can build deep relationships with customers and drive growth.
    About You:
    • You have 0-3 years of experience in customer-facing roles and are excited about working for an early-stage company;
    • A passion for building trusted relationships with customers is essential;
    • Prior experience working with product and engineering teams to represent the voice of the customer will be beneficial;
    Your Responsibilities:

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