Customer Success Manager - New York
3 weeks ago

Job summary
Shields Group Search is supporting a fast growing Series A startup that is building the next generation operating system for a large and essential legacy industry.
The company is expanding its client success function to support the next phase of growth.
Responsibilities
- Serve as a product expert and trusted advisor for users and key stakeholders
- Partner with Leadership, Sales, Implementation, and Engineering to surface insights and influence product direction
- Manage the client success section of the CRM and ticketing systems
Job description
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