Office Specialist - Tempe, United States - Arizona State University

Mark Lane

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Mark Lane

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Description

Job Family

  • Clerical & Admin Support

Department Name

  • University College Office Dean

Full-Time/Part-Time

  • Full-Time

VP Code

  • EXEC VP/PROVOST

Scope of Search

  • Open

Grant Funded Position

  • This is not a grant funded position and is not contingent on future grant funding.

Salary Range
- $20.00 per hour


Close Date

  • 03May2024

Category

  • 01

Essential Duties

  • Oversees front desk operations within the college and implements a service model to deliver exceptional service to students, faculty, staff, and guests in a fastpaced, highvolume setting.
  • Gives direction to a team of student employee desk assistants.
  • Purchases and manages office and event supplies for operations in central shared University College space.
  • Ensures the cleanliness and organization of workspaces, including shared areas and conference rooms; oversees room reservations and communicates usage expectations. Supports UC departments in making reservations outside of UC space when needed.
  • Independently researches and prioritizes incoming issues and determines appropriate course of action, referral, and response.
  • Knowledgeable and able to execute emergency protocols in case of an emergency.
  • Brings a willingness to learn the context of each unit within University College.
  • Assist with planning and managing logistics of college and unit events.
  • Performs any other related functions and projects as assigned by the manager.

Minimum Qualifications


Three (3) years of office/clerical experience, which includes one (1) year in a directly related function; OR,Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.


Desired Qualifications

  • Evidence of friendly and professional customer service skills and experience in conflict resolution.
  • Evidence of effective communication and advanced interpersonal skills in a setting that comes into contact with a diverse population of students and employees.
  • Experience in working independently and as part of a team.
  • Experience working in a fastpaced deadlinedriven environment.
  • Evidence of adaptability and ability to manage competing priorities.
  • Evidence of coordinating inperson and digital meetings or events.
  • Experience in creative and innovative problemsolving.

Working Environment

  • Required to stand and walk for varying lengths of time and moderate distances to perform work.
  • Occasional bending, reaching, lifting, pushing, and pulling up to 25 pounds.
  • Communicate to perform essential functions.
  • This position necessitates oncampus attendance with no remote work option available.

Department Statement


Historically, University College offers students a range of academic services, such as tutoring, career and major exploration classes, success courses, and college transition programs like ASU's First Year Success program, among others.

These programs and initiatives were conceived to support ASU's goal of improving student retention and persistence toward graduation.


Today, University College is going through an exciting reinvention, focused on broadening its offerings for all learners from every major and at any stage of their academic journey.

University College's goal is to disrupt the 20th-century model of higher education by:


  • Designing personalized learning experiences to end achievement disparities for students of all backgrounds.
  • Designing for integrated work and learning future.
  • Designing services to support learners at scale by using design thinking, analytics, automation, and intelligent systems.
  • University College is guided by 5 key design principles: learners first, be bold, simplify, personalize, and collaborate. A wide range of new programs and services are currently under development.

ASU Statement
Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.


Notice of Availability of the ASU Annual Security and Fire Safety Report

Employment Verification Statement

  • ASU conducts preemployment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

  • ASU conducts preemployment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply
Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer fo

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