Maintenance Operations Coordinator - Washington, DC

ABOUT GREYSTAR · Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Grey ...

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit

JOB DESCRIPTION SUMMARY

The Operations Coordinator supports a broad range of facility management and building operations needs by delivering essential administrative and operational support to the community's maintenance and operations teams. This role helps ensure facilities are well maintained, compliant, and operating efficiently.

JOB DESCRIPTION

• Collaborates regularly with Operations staff to support daily facility management activities and to ensure units and common areas are clean, well maintained, and move‑in ready.
• Prepares and reviews contract documents, including issuing purchase agreements, drafting change orders, assembling transmittal packages, securing approvals and signatures, and ensuring all documentation is accurately distributed and processed.
• Develops reports, maintains transaction logs, and creates tracking tools to monitor invoices, expense reports, and project progress, providing timely updates to management as needed.
• Processes project‑related billing by reviewing and submitting credit applications, establishing new vendors, coding invoices, and completing follow‑up to ensure timely payments.
• Monitors expenses and supports adherence to fiscal guidelines and budget expectations.
• Creates and distributes communication materials, schedules appointments, and serves as a point of contact for internal teams, external partners, and vendors.
• Collects and verifies vendor documentation—such as insurance certificates, W‑9 forms, lien releases, and licenses—to ensure compliance with regulatory and code requirements.
• Supports project execution by coordinating tasks, managing documentation, and assisting with vendor and contractor relationships to ensure timely and successful project completion.
• Participates in ongoing evaluation and refinement of operational policies and procedures.
• Conducts routine inspections of custodial work, building entryways, and special work order areas to ensure quality and safety standards are met.

BASIC KNOWLEDGE & QUALIFICATIONS:

• Bachelor's degree in Business Management, Property Management, or related field from an accredited college or university preferred.
• 2-3 years of experience in housing operations, property management, or related field.
• Detail-oriented and self-motivated with the ability to work independently and as a collaborative member of a team.

SPECIALIZED SKILLS:

• Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and documents.
• Proficiency in using property management software (preferably Yardi).
• Demonstrated experience building collaborative partnerships with operations and maintenance staff and business partners.

TRAVEL / PHYSICAL DEMANDS:

• Team members work in an office or remote work environment.

• Job demands may require occasional heavy lifting, up to 15 pounds (6.8 kg)

• Routine, local travel may be required between assigned areas and other facilities.

• Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

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The hourly range for the position is $ $29.00

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

• Charitable giving program and benefits.

• Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses ). If you receive suspicious requests, please report them immediately to