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    Hotel Housekeeper Supervisor - Austin, United States - Pathfinder Hospitality

    Pathfinder Hospitality
    Pathfinder Hospitality Austin, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Hotel Housekeeper Supervisor

    Are you passionate about maintaining the highest standards of cleanliness and hospitality in a bustling hotel environment? Do you have a keen eye for detail and enjoy leading a team to success? If so, we have an exciting opportunity for you as a Hotel Housekeeper Supervisor

    If you are missing a few skills or qualifications, no problem We value potential and invest in training those with the right attitude and desire to excel.

    Skills can be learned, but passion can't be taught. If you believe in platinum service and thrive on exceeding guests expectations, we want to talk to you, apply today

    About Us: What is Platinum Service? It's our promise to do unto others better than they could have ever imagined. At Pathfinder Hospitality, hospitality is not just in our name, it is in our DNA. We live, breathe, and even dream Platinum Service. Heck, even the pineapples we wear on our lapels have gone platinum

    Culture and Values: We continuously break the mold, always going above and beyond to create memorable experiences for our employees and guests through our commitment to our purpose - providing platinum service to our guests.

    We have an infinite mindset. We want to have such a strong culture and deep sense of purpose that Pathfinder far outlasts its founders and processes, decades after we are gone. Our core values are our guiding principles.

    • Accountability: We honor our commitments and each other with reliability and responsibility.
    • Collaboration: Everyone's thoughts and opinions are important.
    • Empowerment: We learn from our successes and failures and strive to evolve as we grow.
    • Engagement - We are ambassadors in all aspects of our industry through advocacy.
    • Innovation: We use creativity to turn the Ordinary into Extraordinary
    • Integrity: We honor our promises and fulfill our commitments.
    • Passion: We thrive because of our heartfelt commitment to unrivaled hospitality
    • Transparency: We openly share successes and failures. We are accountable in all our business practices.

    If you believe in and are passionate about our culture and values, have a strong work ethic, and have a passion for providing platinum service, we want to talk to you, apply today

    Minimum Qualifications:

    • Minimum 2-3 years of experience in hotel housekeeping, preferably in a supervisory or leadership role.
    • Excellent communication and interpersonal skills, building positive relationships with staff and other departments.
    • Bilingual Skills: Effective communication skills in English and Spanish will enhance your ability to support our team and diverse clientele.
    • Thorough understanding of hotel cleaning procedures, guest service standards, and hygiene regulations.
    • Knowledge of linen and inventory management, forecasting supply needs, and optimizing stock levels.
    • Proficiency in computer skills and housekeeping management software.

    Responsibilities: This list is not a comprehensive list of all duties and responsibilities associated with this position. Other duties and responsibilities may be assigned as needed.

    • Room Inspections: Conduct thorough inspections of guest rooms to ensure they meet our established cleanliness and presentation standards. Provide constructive feedback and guidance to housekeeping staff for improvement.
    • Training: Train new housekeeping staff on cleaning procedures, safety protocols, and customer service standards. Continuously coach and mentor team members to enhance their skills and performance.
    • Daily Inspections: Perform daily inspections of all areas of the hotel, including guest rooms, corridors, and public spaces, to identify any maintenance issues or cleanliness concerns. Take proactive measures to address any issues promptly.
    • Property Walks: Conduct regular property walks to assess overall cleanliness, organization, and maintenance needs. Collaborate with the maintenance team to address any deficiencies and ensure a welcoming environment for guests.
    • Maintenance Work Orders: Document and submit maintenance work orders for any repairs or improvements needed within the hotel premises. Follow up to ensure timely resolution and maintain a safe and functional environment for guests and staff.

    Compensation/Pay: $16-$18 per hour

    We believe in Platinum Service for our guests and associates alike. In service of that, here are some of the ways we take care of our full-time and part-time associates:

    • 8 paid holidays, flexible PTO and Vacation
    • Birthday Pay
    • Additional paid time off for Community Involvement
    • Health Insurance
    • IRA Match Program
    • Mental Health & Wellness Program including a Life Coach
    • Employee Development Program
    • Discounted hotel stays for brands within our portfolio
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