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    patient service representative - Sevierville, TN , USA, United States - University Physicians' Association, Inc.

    University Physicians' Association, Inc.
    University Physicians' Association, Inc. Sevierville, TN , USA, United States

    3 weeks ago

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    Description

    If you are looking for a career that offers a great culture to grow and learn while gaining great experience in the healthcare field, we want you on our team In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great comprehensive benefit package that includes:


    • Medical, Dental, and Vision Insurance
    • 401(k) with company match and immediate vesting
    • Short-term and Long-term disability
    • Life insurance
    • Critical Illness
    • Flexible Spending Accounts
    • Health Savings Account with Employer contribution
    • PTO, Sick leave, Bereavement leave
    • Employee Assistance Program
    • Fitness Centers


    University Physicians Association is seeking qualified applicants for a Patient Service Representative position at a practice located within the UT Medical Center Cancer Institute.

    Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office.


    Job Responsibilities:

    • Greet patients in friendly and timely manner
    • Ensure that patients complete necessary forms required for the electronic health record and billing office
    • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
    • Ensures good patient flow through practice by timely processing of patients as they arrive at front office
    • Answer patient inquiries regarding patient registration information or billing questions
    • Refers patient inquiries regarding medical care or treatment to medical assistant or physician
    • Schedules patients with appropriate physician
    • Document scanning into electronic health record
    • Other duties as assigned
    Requirements

    Requirements


    • Ability to multi-task
    • Strong communication skills
    • Time management and organizational skills
    • Attention to detail


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