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Beverly

    Sales Associate - Beverly, United States - The UPS Store

    The UPS Store
    The UPS Store Beverly, United States

    2 weeks ago

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    Description

    The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

    The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

    COMPENSATION

    $15 - $17 / hour

    RESPONSIBILITIES

    Delivers outstanding customer service to walk-in customers and telephone inquiries

    Continuously practices good listening skills with customers, UPS Store team members, and leadership

    Takes ownership of the customer's shipping needs and offers viable solutions

    Takes action to learn all product and service offerings, alternative solutions, and industry trends

    Operates all equipment, software, and devices in an expert fashion and is willing to teach others

    Maintains a clean, organized, and safe working environment

    Performs other duties as assigned

    QUALIFICATIONS

    High school diploma or GED required

    Strong computer skills, including Microsoft Office and Adobe Suites

    Outstanding phone skills

    Strong verbal and written communication skills, including spelling and math

    Prompt, reliable, and responsible

    Able to lift 40+ pounds

    Understanding of sales techniques and best practices in customer service

    Willingness to work well in a team environment

    Ability to quickly and accurately work a register

    Willingness to work a flexible schedule

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