Security Host - New York, United States - Mēdüzā Mediterrania - New York

Mēdüzā Mediterrania - New York

Verified Company

New York, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

The Noble 33 Hospitality and lifestyle company is seeking a
SECURITY HOST for Mēdüzā Mediterrania New York**As a Security Host the main goal is to provide a safe and secure environment that enables our guests, staff, and vendors to experience the high-energy, best in class fine dining experience that Toca Madera Houston will offer.

Responsibilities:

The Security Host performs protective and enforcement functions in a courteous and professional manner while dealing with emergencies, undesired conduct, disturbances, threats to life and property.
Conduct interior and exterior restaurant patrol to identify undesirable conditions
Evaluate a situation and quickly make logical decisions on how to proceed while maintaining a calm demeanor
Investigations, including evaluation of the scene, interviewing complainants and witnesses, involve correct personnel to assist with the investigation
Documentation and report writing
Maintain order in the restaurant while attending to the needs of our guests, staff members and vendors
Assist in safety controls for performance aspects taking place inside the venue
Coordinate expedient response to emergency conditions such as fire alarms, safety hazards and threats to life and/or property in a calm, rational, persuasive manner
Handle violations of restaurant policy, civil laws, and undesired conduct
Respond to security and emergency situations and prioritize the work in a timely manner
Provide key assist
Provide accurate information to guests, staff and vendors seeking directions and hours of operation
Receive, record and secure found property will also research and respond to guest inquiries for lost property
Escort staff and guests as required to parking lots
Perform other duties and responsibilities as assigned

Basic Qualifications:

Must be at least 21 years of age
Valid State security credentials/licensees
Excellent communication skills
Must present a wellgroomed appearance
Two years of experience in a position with direct guest contact required
Strong verbal, written and technology skills required
Keyboarding skills 25 WPM
Investigation skills
Perform general clerical duties using Microsoft Office and other sitespecific programs
Must be able to work and stand inside and outside, sometimes in excessive heat or cold (depending on location).
Maintain strong observation skills with elevated level of detail and scrutiny for entire shift
Must be able to work independently
Must be able to lift and carry up to 60 lbs. Must be able to push or pull up to 150 lbs.
Must be able to speak, read, and write English

Preferred Qualifications:

An associate degree or higher
Hospitality Security Guard/Officer experience
Highend customer service experience
Successfully completed basic training in the Military
Loss Prevention and/or Plain Clothes Operatives experience
High pressure situational experience such as Emergency Medical Technician, Firefighter, Flight Attendant
High school diploma or equivalent

SCHEDULE AVAILABILTY
Full availability is required seven (7) days per week, including early mornings, evenings, overnight shifts, weekends, and holidays.

INDFOH