Warehouse Shipping Service Assistant - Vista, United States - OnTrac

OnTrac

Verified Company

Vista, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

OnTrac is hiring an Operations Assistant Level 1

Location:2800 Whiptail Loop, Suite G, Carlsbad, CA 92010

Pay:
$16.38 per hour

Employment Logistics:
This position assists Operations Managers with administrative duties and customer service support.

Our Operations Assistants interact with drivers and customers to resolve package discrepancies to ensure on-time delivery and are responsible for accurate data entry into the OnTrac system and verifying deliveries.

Unpacking the Benefits:

Competitive individual and group benefits
Medical, Dental, and Vision insurance
401(k) with company match
Safe and clean work environment
Referral Bonus Program $500 per referral

The Must-Haves:

High school diploma or general education degree (GED)
One year of related industry experience and/or training in transportation and delivery or an equivalent combination of both education and specific work experience required
General knowledge or Microsoft Word and Excel Programs
Excellent Customer Service Skills
Ability to multitask, selfmanage, and work efficiently in stressful situations

Your Mission in Motion:

Track package deliveries, process and document problem packages, research issues when needed and update OnTrac's proprietary tracking system for Customers, Customer Service team, and other facilities.
Assists drivers in the checkout process verifying that all packages are out for delivery. Report missing or not out for delivery packages. Prepare packages to go out for delivery if needed.
When needed, communicate with customers regarding their package status.
Research, analyze, and report on daily compliances to management and prepare business reports as needed.

Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply

Ontrac is proud to be an Equal Opportunity Employer

Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.

INDOT12

Pay:
$16.38 per hour

Benefits: