Advanced Office Clerk - Oceanside, United States - AAI

AAI

Verified Company

Oceanside, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Advanced Office Clerk
Camp Pendleton, CA

AAI is actively looking for an Advance Office Clerk to perform at 62 Area Branch Clinic, Physical Therapy Department, Radiology and Associated Branch Clinics Naval Hospital Camp Pendleton, CA.

NHCP Branch Health Clinics provide medical and ancillary care for more than 75,000 beneficiaries.

These clinics fall under the guidance of the Director of Branch Clinics, whose primary mission is to provide reliable healthcare and maintain medical readiness.

The Advance Office Clerk will provide clerical/administrative support. Schedules appointments in Composite Health Care Systems (CHCS/AHLTA) or MHS GENESIS for primary care, specialty and subspecialty medical care.

In addition to scheduling requested appointments, this position will call patients to schedule, reschedule, and/or cancel appointments as needed, to include appointments for consult/referral specialty care within the MTF.

Serves as a medical records technician to process and maintain inpatient, outpatient or ambulatory procedure unit medical records. Required to compile or extract medical records data to ensure compliance with regulatory requirements.

QUALIFICATIONS:

Maintain a level of productivity comparable with that of other individuals performing similar services.
Participate in peer review and performance improvement activities.
Practice aseptic techniques as necessary. Comply with infection control guidelines to include the proper handling, storage, and disposal of infectious wastes, and the use of universal precautions to prevent the spread of infection.
Perform efficiently in emergency patient situations following established protocols, remaining calm, informing appropriate persons, and documenting events. Anticipate potential problems/emergencies and make appropriate interventions. Notify supervisor, director, or other designated person regarding problems that the HCW is unable to manage.
Participate in the implementation of the Family Advocacy Program as directed. Participation shall include, but not be limited to, appropriate medical examination, documentation, and reporting.
Exercise awareness and sensitivity to patient/significant others' rights, as identified within the MTF.
Maintain an awareness of responsibility and accountability for own professional practice.
Participate in continuing education to meet own professional growth.
Attend and/or comply with all annual training classes required by the Command, to include but not limited to online annual training provided by the

MTF:

disaster training, infection control, Sexual Harassment, Bloodborne Pathogens, Fire and Safety, Chemical, Biological, Radiological, Nuclear and Explosives (CBRNE), and all other required training.

Actively participate in the command's Performance Improvement Program. Participate in meetings to review and evaluate the care provided to patients, identify opportunities to improve the care delivered, and recommend corrective action when problems exist.
Participate in the provision of inservice training to clinic staff members. Provide training and/or direction as applicable to supporting government employees (e.g., hospital corpsmen, students, etc.).
Attend and participate in various meetings as directed.
Perform timely, accurate, and concise documentation of patient care.
Exercise appropriate clinical direction of tasks and duties in the coordination of health care team members, patient care, and clinic activities.
Maintain documentation of all treatment provided in accordance with clinic directives, and prepare such records and reports as may be required. All records and reports must be legible. Abbreviations must be only those listed in local instructions.
The HCW shall provide services within the scope of the clinical privileges granted by the commanding officer, the applicable duties provided in the basic contract, and the following: Duties
Specific.
The HCW shall provide services within the scope of the clinical privileges granted by the commanding officer, the applicable duties provided in the basic contract, and the following:
Utilize computerized systems such as the MHS GENESIS, and associated systems on NHCP Network.
Prepare and enter Health Care Provider (HCP) appointment schedules into MHS GENESIS, per MTF guidelines, for approximately 55 providers per month.
Performs approximately 500 to 600 verifications and updates of patient demographics and insurance information per month. Generates appropriate clinical and administrative forms adhering to the MTF SOP and MHS GENESIS Superuser guide.
Print approximately up to 6 technical and administrative reports daily (e.g., list of daily patient appointments, End of Day Reporting) from MHS GENESIS and provide daily correspondence to providers and other healthcare team members, for the provision of clinical services and completion of patient records.
Screen, record, and redirect approximately 400 to 500 telephon