Sales Manager - Spartanburg, United States - Beck & Pollitzer

Beck & Pollitzer

Verified Company

Spartanburg, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Purpose of role

To drive sales performance and achieve profit targets by continually identifying new opportunities

and developing business with existing customers.

To deliver exceptional customer service to ensure customer satisfaction and deal with sales

inquiries in order to achieve high levels of sales conversion.

To work and communicate efficiently to deliver against the company's key performance indicators.

Main responsibilities

External Sales

Generate profitable new business through the strong use of market data, prospecting and

orchestration of Beck & Pollitzer's resources.

Prospect identification and generation of inquiries for projects; pushing full project and service

management capability at all times.

Identify key players in the targeted organizations and use every opportunity to crosssell and upsell

Beck & Pollitzer's services.

Increase customer contact to build up new user base and grow market share.
Lead or support customer/site visits and company presentations as required, to strengthen

relationships and provide long-term full customer support from negotiation and price quotation

stage through to close of sale and delivery

Build longterm, productive, and mutually beneficial relationships with new customers using multiple

channels

Interpret customer's engineering requirements, survey sites and create inquiry data.
Maintain technical competence, service knowledge, local industry knowledge as well as regulatory

issues, which affect customers.

Provide quality service to Beck & Pollitzer's internal and external customers in all assigned tasks,

while upholding Beck & Pollitzer's values at all times.

Report sales performance and prospects to Location Manager using agreed framework.
Undertake efficient handover to Operations once order has been secured.
Ensure timely update of internal customer relationship systems.
Provide customer service support during and after contracts and participate in "Lessons Learnt"

sessions.

Learn and adhere to company processes in order to be accurate and efficient in all tasks.

General

Adhere to and support the implementation of HR processes and procedures
Strictly adhere to Company's Health and Safety Procedures and ensure safe working environment

for self and others.

Maintain a positive and professional image of Beck & Pollitzer (including wearing the correct

branded wear, as required)

Contribute to continuous improvement processes and drive forward efficiency and standardization.

Please note

From time to time your manager may ask you to undertake reasonable tasks not stated within this role

profile but commensurate with your position. The Company also reserves the right to review and

update this profile to reflect the changing needs of the job. However, any significant changes will be

discussed in consultation with you.

Experience and qualifications required

Solid sales or contract management experience in particular to the production equipment

installation environment

Proven track record of identifying and winning new business in a service business
Active knowledge of mechanical/installation engineering projects and processes
Demonstrable commercial awareness
Experience of using negotiating and influencing skills
Computer literate; able to use Microsoft packages and internal systems
Travel required
Experience working in machinery movement / installation industry

Personal characteristics required