Jobs

    Spa Front Desk Agent - Carlsbad, United States - Omni Hotels

    Omni Hotels
    Omni Hotels Carlsbad, United States

    3 weeks ago

    Omni Hotels background
    Full time
    Description

    Location:

    La Costa Resort and Spa

    Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival.

    Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match.

    Job Description:

    The Spa Front Desk Agent is responsible for the creation and eminence of reservations / Spa Front Desk Reception.

    Responsibilities:
    • Answer phones and provide excellent customer service through Five-Star Standards and using established sales techniques.
    • Schedule lunches and scrub shifts at appropriate times throughout the day.
    • Verify that future lunch and scrub shifts are entered correctly.
    • Provide proactive and efficient customer service.
    • Respond and take ownership to all guest inquiries immediately. Handle guest complaints to the best of your ability.
    • Keep accurate records of guest correspondence.
    • Demonstrate extensive familiarization with resort features, policies and procedures.
    • Communicate efficiently and effectively with guests, members and associates.
    • Sell gift certificates to guests, members and associates.
    • Be accountable for all procedures involving collection and posting of payment and distribution of gift certificates.
    • Work closely with spa group sales staff to accommodate group reservations.
    • Assist with room utilization with therapists.
    • Perform confirmation calls on a daily basis according to policy.
    • Accountability for cash banks, deposits, and all POS transactions and reports when working reception.
    • Assist in all areas of the spa when needed, TEAMWORK is a must.
    • Checking guests in and out of the spa when working reception. Use of Aspire Selling Technique.
    • Engaging in proper communication with fellow associates and reading and following memos. Following all department policies and procedures.
    Qualifications:
    • High school diploma or general education degree (GED)
    • Experience with handling cash, experience in hospitality field,
    • flexibility with schedule with weekend work required.
    • Good organizational skills and attention to detail required.

    PHYSICAL DEMANDS

    While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee frequently is required to reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

    Pay Rate: $22.50/hr

    Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to

  • Carlsbad Management Llc

    Front Desk Agent

    3 weeks ago

    Carlsbad Management Llc Carlsbad, United States

    **Benefits/Perks** · - Flexible Scheduling · - Career Advancement Opportunities · - Competitive Compensation · **Job Summary** · We are seeking a positive, friendly** Front Desk Agent **to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests wi ...

  • Hilton Garden Inn Carlsbad Beach

    Front Desk Agent

    2 weeks ago

    Hilton Garden Inn Carlsbad Beach Carlsbad, United States

    Property Description: · Hilton Garden Inn Carlsbad Beach is a premier hotel located in Carlsbad, California, offering exciting job opportunities for motivated individuals. Joining the team at Hilton Garden Inn Carlsbad Beach means becoming part of a renowned hospitality brand kno ...

  • Omni Hotels & Resorts

    Front Desk Agent

    3 days ago

    Omni Hotels & Resorts Carlsbad, United States

    **Location**: · **La Costa Resort and Spa** · Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and ...

  • Cape Rey Carlsbad Beach, A Hilton Resort & Spa

    Front Desk Agent

    18 hours ago

    Cape Rey Carlsbad Beach, A Hilton Resort & Spa Carlsbad, United States

    Property Description: · Cape Rey Carlsbad Beach, A Hilton Resort & Spa, nestled along the stunning coastline of Carlsbad, California, is looking for talented individuals to join our team As a job applicant, you'll have the opportunity to work in a luxurious beachfront resort that ...

  • Heritage Hotel Group

    Hotel Front Desk Agent

    2 weeks ago

    Heritage Hotel Group Carlsbad, United States

    Responsibilities: · - Greet and welcome guests in a friendly and professional manner · - Check-in and check-out guests efficiently and accurately · - Provide information about hotel facilities, services, and local attractions · - Handle guest inquiries, requests, and complaints p ...

  • Best Western Carlsbad by the Sea

    Front Desk Agent/guest Services

    1 week ago

    Best Western Carlsbad by the Sea Carlsbad, United States

    **JOB DESCRIPTION** · A Guest Service Representative is the first point of contact for our guests. They maintain all stages of the guest's stay by working with all hotel personnel to ensure a quality customer service experience. Responsibilities include registering guests, assign ...

  • Omni Hotels & Resorts

    Spa Front Desk Agent- Part Time

    1 week ago

    Omni Hotels & Resorts Carlsbad, United States Part time

    **Location**: · **La Costa Resort and Spa** · Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and ...

  • Grand Pacific Resorts

    Front Desk Agent full Time weekends Required

    1 week ago

    Grand Pacific Resorts Carlsbad, United States Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and ame ...

  • Grand Pacific Resorts

    Front Desk Agent Full-time Open Availability Needed

    1 week ago

    Grand Pacific Resorts Carlsbad, United States Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and ame ...

  • Davidson Hospitality Group

    Front Desk Agent

    4 days ago

    Davidson Hospitality Group Carlsbad, United States

    Davidson Hospitality Group [Guest Service / Concierge] As a Front Desk Agent at Davidson Hospitality Group, you'll: Greet and welcome guests with a warm and friendly attitude; Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail; Provide ...

  • Davidson Hospitality Group

    Front Desk Agent

    3 days ago

    Davidson Hospitality Group Carlsbad, United States

    Davidson Hospitality Group [Guest Service / Concierge] As a Front Desk Agent at Davidson Hospitality Group, you'll: Greet and welcome guests with a warm and friendly attitude; Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail; Provide ...

  • Omni Hotels

    Front Desk Agent

    2 weeks ago

    Omni Hotels Carlsbad, United States

    Omni Hotels - JobID: [Guest Service / Concierge] As a Front Desk Agent at Omni Hotels, you'll: Check guests in and out; Ensure proper credit is received, special requests are noted and fulfilled and accurate information is established; Promote and sell special hotel programs; Be ...

  • Cape Rey

    Front Desk Agent

    4 days ago

    Cape Rey Carlsbad, United States

    Property Description: · Cape Rey Carlsbad Beach, A Hilton Resort & Spa, nestled along the stunning coastline of Carlsbad, California, is looking for talented individuals to join our team As a job applicant, you'll have the opportunity to work in a luxurious beachfront resort tha ...

  • Grand Pacific Resorts

    Front Desk Agent

    2 weeks ago

    Grand Pacific Resorts Carlsbad, United States

    Job Details · Job Location · Grand Pacific Marbrisa - Carlsbad, CA · Position Type · Full Time · Salary Range · $ $30.00 Hourly · Job Shift · Varied · Description · Position Summary/ Objective: · Under the direction of the Front Desk Supervisor and/or Manager, the Front ...

  • Omni Hotels

    Front Desk Agent

    3 weeks ago

    Omni Hotels Carlsbad, United States

    Location · La Costa Resort and Spa · Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary ...

  • Omni Hotels

    Front Desk Agent

    3 weeks ago

    Omni Hotels Carlsbad, United States

    Location · La Costa Resort and Spa · Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culina ...

  • Hilton Garden Inn Carlsbad Beach

    Front Desk Agent

    5 days ago

    Hilton Garden Inn Carlsbad Beach Carlsbad, United States

    Property Description: · Hilton Garden Inn Carlsbad Beach is a premier hotel located in Carlsbad, California, offering exciting job opportunities for motivated individuals. Joining the team at Hilton Garden Inn Carlsbad Beach means becoming part of a renowned hospitality brand kn ...

  • Omni Hotels

    Front Desk Agent

    3 days ago

    Omni Hotels Carlsbad, United States

    Location: · La Costa Resort and Spa · Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culi ...

  • Omni Hotels

    Front Desk Agent

    4 weeks ago

    Omni Hotels Carlsbad, United States

    Location · La Costa Resort and Spa · Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary ...

  • Carte Hotel

    Front Desk Agent

    1 day ago

    Carte Hotel Carlsbad, United States Permanent

    Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...