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Englewood

    Call Center Representative - Englewood, United States - Paychex

    Paychex
    Paychex Englewood, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Paychex is supporting a well-known Security Solutions Company, and they are seeking a highly motivated Guarding Agent. This role is an in-office position that offers a competitive hourly pay, benefits, & PTO for their employees On top of that the provide food for their employees during their shift at least once a week There are 3 different shifts you can choose from depending on your shift preference. 1st shift is from 7am-3pm. 2nd shift is from 3pm-11pm. 3rd shift is from 11pm-7am.

    As a Remote Guarding Agent, your responsibilities will include:

    • Answer inbound phone calls in a timely manner
    • Understand customer service and satisfaction are the primary goals of the organization
    • Actively track, verify and act upon video alert signals received from customer locations
    • Follow the standard operating procedures
    • Communicate with law enforcement, customers and other emergency personnel

    Requirements

    • High school diploma or equivalent
    • Computer savvy (Google Docs, Microsoft Office, gamers welcome)
    • Strong communication skills
    • Excellent customer service
    • Ability to work independently and also in a team environment
    • SORA certified or equivalent

    Benefits

    • Health Care Plan (Medical, Dental & Vision)
    • Paid Time Off (Vacation, Sick & Public Holidays)
    • Training & Development
    • Free Food & Snacks
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