- Serve as the first point of contact to address student attrition.
- Collaborate with faculty academic program lead and OPM Student Services team to address student needs.
- Connect students to appropriate resources.
- Follow-up with students and internal partners to ensure that all matters are resolved timely and appropriately.
- Serve as an advocate for online students within University communities.
- Build relationship and engage with program alumni to drive recruitment and career development, and networking opportunities for current and future students.
- Maintain a comprehensive calendar of co-curricular programs, training, events, services and resources that are relevant to online students.
- Coordinate and facilitate the online students' participation in the SAIS residency and graduation events.
- Collaborate with the Executive Director of Online Learning to Identify strategies for marketing, admissions, and recruitment.
- Evaluate all existing admissions and recruitment processes to ensure seamless and effective implementation.
- Liaise with OPM vendor in ensuring implementation of the admissions and recruitment lifecycle.
- In collaboration with SLATE System Administrators, maintain and inform system integration and implementation for the admissions and recruitment processes.
- Develop queries and reports for online programs admissions and recruitment processes.
- Lead and coordinate new and annual enrollment communication plans for new and continuing student experience.
- Lead, coordinate and produce information sessions. Create and co-present information sessions in collaboration with the faculty academic program Lead. Responsible for presenting program specific recruitment and admissions information to prospective students.
- Interview student applicants, review applicant files, and recommend acceptance or denial based upon admissions criteria.
- Serve as the first POC for the OPM Admissions and Recruitment Teams.
- Ensure that all admissions and recruitment efforts incorporate diversity and serve the needs or target diverse populations to the fill the in-coming applicant pool.
- Create a weekly report and update the Executive Director on all admissions- and recruitment-related activities.
- Collaborates with Senior Instructional Design Manager in establishing and maintaining an online program cohort culture and community.
- Plan, organize and implement online program residencies for all cohorts.
- Develops and maintains tools to collect, analyze, and report data about the effectiveness of the Residency program.
- Identifies internal resources to improve students' experience; develops and executes special initiatives to enrich students' experience in the Residency program
- Collaborates with other SAIS units, such as Student Services, Advising, Admissions, Marketing and other groups on initiatives that promote and enhance student experience.
- Research and stay abreast of best practices for engaging online students and ensuring an effective and successful student experience. Provide input to the Executive Director of trends in online higher education recruitment, admissions, student engagement and aid in planning for the future development of online programs.
- May represent Online and Distance Learning department on school-wide and/or university-wide work groups and committees.
- Other duties as assigned.
- Strong written and verbal communication skills.
- Effective interpersonal and leadership skills.
- Ability to transparently collaborate and influence multiple stakeholders.
- Solution driven, detail-orientated, analytical problem-solver.
- Student-centered approach to collaborating with the various stakeholders.
- Effective organizational and time-management skills.
- Ability to manage several projects with competing deadlines at the same time.
- Master's or Ph.D. in education or specific field related to program.
- Five year's experience in all aspects of academic program administration. Supervisory experience preferred.
- Additional experience may substitute for education, to the extent permitted by the JHU equivalency formula.
- Experience in online programs admissions and recruitment.
- Masters from an accredited university, preferably in the field of marketing, business, communications, and other related fields.
-
Director of Student Enrollment Management
3 weeks ago
Community College Preparatory Academy Washington, United StatesOverview · The Director of Student Services is responsible for creating, coordinating, implementing recruitment and retention, student engagement and supporting strategies in alignment with the organizations strategic plan. The Director manages the day-to-day operations of the r ...
-
Senior Admissions Counselor/ Recruiter NHP
3 weeks ago
Trinity College (Connecticut) Washington, United StatesTrinity Washington University seeks a data-driven Enrollment Recruiter for the School of Nursing and Health Professions (NHP Admissions). The Enrollment Recruiter must build credible relationships among prospective students, families, health care and medical professionals, and co ...
-
School Operations Specialist
2 weeks ago
AppleTree Early Learning Public Charter School Washington, United StatesAbout AppleTree · With the mission of closing the achievement gap before students get to kindergarten, AppleTree focuses exclusively on Preschool and Pre-K education. We provide free, full-day public charter school programming for three- and four-year olds in 12 locations across ...
-
Administrative Manager
5 days ago
JLM HR Consulting LLC Washington, United StatesST. PHILIP'S CHILD DEVELOPMENT CENTER · ADMINISTRATIVE MANAGER JOB DESCRIPTION · Job Overview: · The Administrative Manager for the St. Philip's Child Development Center is a vital role responsible for overseeing the administrative operations and ensuring the smooth functionin ...
-
Administrative Manager
3 weeks ago
JLM HR Consulting LLC Washington, United StatesST. PHILIP'S CHILD DEVELOPMENT CENTER · ADMINISTRATIVE MANAGER · Job Overview: · The Administrative Manager for the St. Philip's Child Development Center is a vital role responsible for overseeing the administrative operations and ensuring the smooth functioning of the center. ...
-
Assistant Director, Undergraduate Admissions
2 weeks ago
George Washington University Washington, United StatesI. JOB OVERVIEW · Job Description Summary: · The Enrollment Management and Student Success Division work to enroll, retain, and graduate an ever more passionate, academically talented, and diverse student body. Through the formal unification of our units, we have focused on build ...
-
School Operations Specialist
3 weeks ago
AppleTree Early Learning Public Charter School Washington, United StatesAbout AppleTree · With the mission of closing the achievement gap before students get to kindergarten, AppleTree focuses exclusively on Preschool and Pre-K education. We provide free, full-day public charter school programming for three- and four-year olds in 12 locations across ...
-
Registered Nurse
1 week ago
George Washington University Hospital Washington, DC, United States Full timeGeorge Washington University Hospital is seeking a Registered Nurse (RN) Med Surg for a nursing job in WASHINGTON, Washington, DC. · Job Description & Requirements · Specialty: Med Surg · Discipline: RN · Duration: Ongoing · 36 hours per week · Shift: 12 hours, days · Employment ...
-
Associate Vice President, Marketing
3 weeks ago
George Washington University Washington, United StatesI. JOB OVERVIEW · Job Description Summary: · The Office of Communications and Marketing is comprised of a high performing team responsible for advancing the university's reputation and telling GW's story through a diverse array of university channels, including digital and web p ...
-
Registered Nurse
1 week ago
George Washington University Hospital Washington, DC, United StatesGeorge Washington University Hospital is seeking a Registered Nurse (RN) Rehabilitation for a nursing job in WASHINGTON, Washington, DC. · Job Description & Requirements · Specialty: Rehabilitation · Discipline: RN · Duration: Ongoing · 25 hours per week · Shift: 8 hours, nights ...
-
LEARN Charter School Network Washington, United StatesLEARN D.C. Manager of Recruitment & Community Engagement · LEARN DC is seeking an entrepreneurial Manager of Recruitment & Community Engagement with a passion for making families feel the warmth and welcome that defines a LEARN school. LEARN is an innovative network of tuition-fr ...
-
Trinity College (Connecticut) Washington, United StatesAdvanced Technical Center (ATC) Instructional Specialist Position · POSITION OVERVIEW: Instructional Specialists at Trinity Washington University provide essential instructional leadership in the delivery of foundational coursework in reading and writing, mathematics, and scienc ...
-
Trinity College (Connecticut) Washington, United StatesAdvanced Technical Center (ATC) Instructional Specialist Position · POSITION OVERVIEW: Instructional Specialists at Trinity Washington University provide essential instructional leadership in the delivery of foundational coursework in reading and writing, mathematics, and scienc ...
-
Trinity College (Connecticut) Washington, United StatesJob Description · Job Description · Advanced Technical Center (ATC) Instructional Specialist Position · POSITION OVERVIEW: Instructional Specialists at Trinity Washington University provide essential instructional leadership in the delivery of foundational coursework in readin ...
-
Manager, Student Engagement
3 weeks ago
Certified Financial Planner Board of Standards, Inc. Washington, United StatesUnder limited supervision the Manager of Student Engagement serves as the CFP Board champion to drive great outcomes for current and prospective college and university students pursuing financial planning careers. This position will oversee activities and programming that support ...
-
Registered Nurse
1 week ago
George Washington University Hospital Washington, DC, United StatesGeorge Washington University Hospital is seeking a Registered Nurse (RN) OR - Operating Room for a nursing job in WASHINGTON, Washington, DC. · Job Description & Requirements · Specialty: OR - Operating Room · Discipline: RN · Duration: Ongoing · 40 hours per week · Shift: 8 hour ...
-
Senior Admissions Counselor/ Recruiter NHP
2 weeks ago
Trinity College (Connecticut) Washington, United StatesJob Description · Job Description · Trinity Washington University seeks a data-driven Enrollment Recruiter for the School of Nursing and Health Professions (NHP Admissions). The Enrollment Recruiter must build credible relationships among prospective students, families, health ...
-
Senior Admissions Counselor/ Recruiter NHP
1 week ago
Trinity College (Connecticut) Washington, United StatesJob Description · Job Description · Trinity Washington University seeks a data-driven Enrollment Recruiter for the School of Nursing and Health Professions (NHP Admissions). The Enrollment Recruiter must build credible relationships among prospective students, families, health ...
-
Registered Nurse
1 week ago
George Washington University Hospital Washington, DC, United StatesGeorge Washington University Hospital is seeking a Registered Nurse (RN) OR - Operating Room for a nursing job in WASHINGTON, Washington, DC. · Job Description & Requirements · Specialty: OR - Operating Room · Discipline: RN · Duration: Ongoing · 40 hours per week · Shift: 8 hour ...
-
Registered Nurse
1 week ago
George Washington University Hospital Washington, DC, United StatesGeorge Washington University Hospital is seeking a Registered Nurse (RN) Day Surgery for a nursing job in WASHINGTON, Washington, DC. · Job Description & Requirements · Specialty: Day Surgery · Discipline: RN · Duration: Ongoing · 25 hours per week · Shift: 8 hours, days · Employ ...
Associate Director of Online Students Enrollment and Engagement - Washington, United States - Johns Hopkins University
Description
To lead the admissions, recruitment, and student experience for online degree programs. We are seeking anAssociate Director of Online Student and Engagementwhowill report to and support the Executive Director of Online/Distance Learning in marketing, admissions, recruitment, and student engagement functions for JHU SAIS online degree programs. The incumbent will work collaboratively with Student Services, Advising, Admissions, Marketing, other internal groups, program faculty, and outside partners to create and maintain a cohesive, well-planned and well-communicated student experience. Requires the ability to practice independent thinking and creative approach to addressing third party vendor relationship management, marketing, recruitment, admissions, student needs, engagement and retention.
The successful candidate must be able to collaborate, communicate effectively, prioritize multiple tasks, take a proactive approach to work assignments, and take initiative in the anticipation of future needs of online and distance learning at SAIS as programs grow and evolve.
*This position will be located in Washington, DC with a hybrid schedule.
Specific Duties & Responsibilities
Online Student Experience Management (45%)
Online Student Admissions and Enrollment Management (40%)
Academic Program Support (10%)
Other Duties (5%)
Special Knowledge, Skills, & Abilities
Classified Title: Academic Program Manager
Job Posting Title (Working Title):Associate Director of Online Students Enrollment and Engagement
Role/Level/Range: ACRP/04/ME
Starting Salary Range: $64,000 - $112,200 Annually (Commensurate with experience)
Employee group: Full Time
Schedule: Monday-Friday 8:00am-5:00pm
Exempt Status:Exempt
Location:Hybrid/District of Columbia
Department name: Nitze Sch of Advanced Intl Stds SAIS
Personnel area: SAIS
