- Partner with the IT Asset Management team to identify and recommend process and technology automation improvements to current state processes.
- Evaluate and recommend automation solutions to streamline Configuration Management Database (CMDB) data collection, enrichment, and reconciliation processes.
- Evaluate and recommend automated solutions to strengthen internal controls across the IT Asset and Configuration Management Lifecycle.
- Assess existing integrations and identify areas for improvement in support of CMDB accuracy and completeness.
- Supports the development and maturation of CMDB policy, procedures, knowledge base, and governance frameworks to ensure data quality and compliance with regulatory requirements.
- Develop KPIs and supporting dashboards to monitor the completeness and accuracy of data within CMDB.
- Advise government on enhancements to Service+ to mitigate technical debt
- In-depth knowledge of the ITIL framework and its application to configuration management processes.
- Strong understanding of IT infrastructure components, technologies, and dependencies
- 3 to 5 years working experience with the ServiceNow platform
- 3+ years working in configuration management and maintaining a CMDB
- Working knowledge of the Common Service Data Model (CSDM)
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Configuration Analyst - St Louis, United States - Huntington Ingalls Industries
Description
Requisition Number: 19074Required Travel: 0 - 10%
Employment Type:
Full Time/Salaried/Exempt
Security Clearance:
TS/SCI
Level of Experience:
Mid
This opportunity resides with Cyber & Electronic Warfare, a business group within HII's Mission Technologies division. HII works within our nation's intelligence and cyber operations communities to defend our interests in cyberspace.
Our deep expertise in network architecture, software and hardware development, cybersecurity and the electromagnetic environment uniquely enables us to support sensitive missions for federal agency partners.
Meet HII's Mission Technologies Division
Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe.
Mission Technologies is leading the next evolution of national defense – the data evolution - by accelerating a breadth of national security solutions for government and commercial customers.
Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class.
Find the role that's right for you. Apply today. We look forward to meeting you.To learn more about Mission Technologies, click here for a short video:
Job Description
HII Mission Technologies is seeking to hire a Configuration Management Analyst to join our team in St. Louis.
Essential Job Responsibilities
6 years relevant experience with Bachelors in related field; 4 years relevant experience with Masters in related field; or High School Diploma or equivalent and 10 years relevant experience.
HII is more than a job - it's an opportunity to build a new future.
We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships.
Why HII
We build the world's most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber.
Our diverse workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.
Recognized as one of America's top large company employers, we are a values and ethics driven organization that puts people's safety and well-being first.
Regardless of your role or where you serve, at HII, you'll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career.
Together we are working to ensure a future where everyone can be free and thrive.Today's challenges are bigger than ever, and the nation needs the best of us. It's why we're focused on hiring, developing and nurturing our diversity.
We believe that diversity among our workforce strengthens the organization, stimulates creativity, promotes the exchange of ideas and enriches the work lives of all our employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
If you need a reasonable accommodation for any part of the employment process, please send an e-mail to - and let us know the nature of your request and your contact information.
Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Additionally, you may also call for assistance. Press #3 for HII Mission Technologies.