Employee Customer Support - Rutherford, PA, United States - Eclipse Technologies
Description
Customer Support Representative (m/f/d) - Oschatz, Rutherford, PA:
Your Responsibilities:
- With your help, customers will receive expert advice on all products and services offered both instore and online
- You will provide knowledgeable answers and assistance regarding PCs and act as a central point of contact for customer communication within the company
- Customers can rely on you to provide tailored solutions when needed, as you stay uptodate on product information and updates
- You will handle inquiries related to orders, returns, complaints, and social media
- Your tasks also include monitoring marketplace performance and responding to customer reviews
- You will work closely with other teams within the company to ensure the best possible service for our customers
Your Profile:
- You have a good general understanding of technology
- You are motivated to provide the best customer service in the industry
- You have knowledge of computer hardware and software
- You are reliable, focused, and have strong organizational skills
- You have good German/English language skills and excellent communication abilities
- You are proficient in MS Office applications
- You possess strong teamwork skills and a customeroriented mindset
We Offer:
- An exciting position in an open and dynamic environment
- An interesting and challenging role with a high level of autonomy
- Collaboration with a young, dedicated, and friendly team
- Employee discounts on our products
- Parttime or fulltime position
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