Bilingual Hospitality Manager - Orange, United States - Personal Touch Cleaning

Description

A Premier Cleaning and Maintenance company is seeking an Area Manager for our HOA Buildings in Orange County (


TERRITORY:
Westminster, Huntington Beach, Costa Mesa, Santa Ana, Irvine ).

We are looking for an energetic, hands-on person who is can lead a team and to train employees on the job, supervise/oversee multi-site janitorial services for Portfolio & Mid Rise Homeowner Associations & Condos.

Position Requirements and Responsibilities:

• Audit janitorial services provided by multisite employees at Homeowner's Associations throughout assigned area
• Comprehensive knowledge of building maintenance services, procedures, and safety
• Ensure all employees are following company protocols and procedures
• Implement and maintain quality control standards
• Resolve all customers issues in an efficient and timely manner
• Coach / motivate personnel to achieve overall customer satisfaction & exceed quality standards
• Develop and maintain positive rapport with Clients and their onsite teams / vendors
• Ability to move from one project to another and work remotely with mínimal supervision
• Provide daily and monthly reports of community inspections
• Complete biweekly payroll for all employees according to time records and schedules
• Out in the field / driving 85% of the time working remotely from company phone / laptop

Experience, Required Skills and Abilities:

• MUST BE BILINGUAL (ENGLISH / SPANISH)
• CA DRIVER'S LICENSE WITH CLEAN DRIVING RECORD
• Minimum of 24 years of leadership/managerial experience leading a team in an operational or related environment
• Proficient in CRM database systems &

Microsoft Office:
Word, Excel & Outlook

• Knowledge of Payroll auditing
• Hospitality experience or education a PLUS
• Professional, positive, enthusiastic, selfmotivated and dedicated
• Requires little supervision and able to meet deadlines
• Detail oriented with excellent timemanagement skills

Company Benefits:

• Company vehicle / phone / lap top
• Annual Company Outings and Events
• Monthly Employee Appreciation Day
• 48 hours sick time annually
• 80 hours vacation
• Competitive Health and Dental / Vision

Pay:
$68,000.00 per year


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Monday to Friday
• On call

Experience:

• Management: 3 years (required)
• Field service: 2 years (preferred)

Language:

• Spanish (required)

License/Certification:

• CA Driver's License (required)

Willingness to travel:

• 75% (required)

Work Location:
On the road