- Supervise day-to-day claims operations tasks in accordance with established policies and procedures, standard operating procedures, and job aids to ensure optimal performance results.
- Monitor and track claim inventory / workflow through the entire claim life cycle to ensure timely processing of claims based on regulatory and contractual compliance requirements.
- Oversight of all aspects of departmental monitoring tools and controls to promote operational excellence
- Responsible for driving team results based upon established departmental quality and production performance metrics.
- In collaboration with the Claims Quality Assurance and Training teams, review audit results to evaluate opportunities for staff development, training, and remediation needs to maximize claim outcomes.
- Develop strategies to improve upon departmental effectiveness and efficiencies. Identifies and implements process improvement opportunities that focus on customer value.
- Serve as a subject matter expert and liaison with internal and external customers to address claim issues in an expeditious, accurate method.
- Assist in formulating and executing initiatives to achieve departmental goals and objectives.
- Select and build strong, professional functional teams through training reinforcement, coaching, motivation, and performance management. Complete and track effective performance evaluations and maintain ongoing dialogue with team members regarding development opportunities.
- Assist Claims Management in identifying, creating, and implementing policies and procedures, standard operating procedures, and desk top references.
- Make recommendations to leadership on changes and additions to department procedures through innovative thinking with an emphasis on automation.
- Attend regulatory audits for assigned line-of-business and actively participate as a claims SME on processes and procedures for the claims department.
- Stay current with changes mandated by the regulatory agencies and industry standard processes.
- Attend key strategic meetings that are necessary to maintain a viable knowledge base within IEHP. Initiate and conduct internal meetings as well as adding substance to discussions, sharing new ideas, personal perspectives, and provides relevant follow-up items.
- Serve as a support to the Claim Operations Manager for absences, spike claim receipts, etc.
- Any other duties as required to ensure IEHP operations are successful.
-
Supervisor, Claims Processing
2 days ago
Inland Empire Health Plan Vallejo, United StatesWhat you can expect · Find joy in serving others with IEHP We welcome you to join us in "healing and inspiring the human spirit" and to pivot from a "job" opportunity to an authentic experience · The Supervisor, Claims Processing – Medi-Cal provides daily oversight of claims staf ...
-
Apex Ventures Temescal Valley, United StatesWith over 2,000 machines at 12 locations in southern Germany, we are one of the leading providers of rental equipment for aerial work platforms - including trucks up to 90 meters in height, trailers, scissor lifts, mobile lifts, crawler equipment, mini cranes, and various forklif ...
-
Kaiser Permanente Vallejo, United States**Job Summary**: · In addition to the responsibilities listed above, this position is also responsible for learning about quality improvement systems and organizational accreditation and credentialing; ensuring that the organization meets the standards established by regulatory a ...
-
Care Manager, Registered Nurse
2 weeks ago
Sutter Health Vallejo, United StatesWe are so glad you are interested in joining Sutter Health · **Organization**: · SMCS-Valley Administration · **Position Overview**: · Responsible for Care Coordination and Care Transitions Planning throughout the acute care patient experience. This position works in collaboratio ...
-
Information Technology Specialist Ii
3 weeks ago
State Compensation Insurance Fund Solano County, CA, United StatesJob Description and Duties · **Are you looking to take your IT career to the next level?** · As a Windows Engineer: · - Working with the IT Manager, assist in planning, design, implementation, and operation of Windows Server in a virtualized environment · - Participate in Infrast ...
-
Accounting Technician
2 weeks ago
City of Vallejo, CA Vallejo, United States**Description**: · **THE POSITION** · - This recruitment is being conducted to fill one full-time vacancy. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year. · - The Accounting Techni ...
-
Intake Coordinator
6 days ago
Blize Healthcare Hercules, United StatesBlize Healthcare is looking for an **Intake Coordinator **to join our team. · **Job Functions/Responsibilities**: · - Handle daily patient referral & intake operations. · - Ensure compliance with all State, Federal, and Joint Commission referral/intake regulatory requirements. · ...
-
Workers' Compensation Claims Adjuster Ii
3 weeks ago
County of Contra Costa, California Martinez, United States**The Position**: · **Bargaining Unit: Local 21 - Non-Supervisory Management** · Contra Costa County is seeking two (2) Workers' Compensation Claims Adjuster II to join our Risk Management team. The County Workers' Compensation Program is unique as it is not only self-insured, bu ...
-
Medical Records Coder
2 weeks ago
County of Contra Costa, California Martinez, United States**The Position**: · **The Board of Supervisors have authorized the following future salary increases**: · **5% on July 1, 2024** · **5% on July 1, 2025** · **Why Join Contra Costa County?** · The Contra Costa Health Department is offering an excellent career opportunity for quali ...
-
Human Resources Technician
3 weeks ago
County of Contra Costa, California Martinez, United States**The Position**: · **Why join the Contra Costa County Human Resources Department?** · Contra Costa County recognizes that our employees are our strongest and greatest asset. The Human Resources Department has a staff of just over 50 employees organized into four Divisions that p ...
-
Personnel Technician
2 weeks ago
County of Contra Costa, California Martinez, United States**The Position**: · **Why join the Employment and Human Services Department?** · We are looking for people who enjoy utilizing creative solutions to problems Employment and Human Services Department (EHSD) partners with the community to deliver quality services to ensure access t ...
-
Environmental Services Manager
1 week ago
County of Contra Costa, California Martinez, United States**The Position**: · **Bargaining Unit: Local 21 - Supervisory Management** · **CLOSING DATE: May 24, 2024.** · **Why Join Contra Costa Health?** · *** · The Contra Costa Health Department is offering one excellent career opportunity for qualified individuals interested in the pos ...
-
Geographic Information Systems Technician
1 week ago
County of Contra Costa, California Martinez, United States**The Position**: · **Bargaining Unit: Teamsters Local 856** · DoIT will allow you an opportunity to thrive in an environment where you get to see new technology challenges each day while interfacing with various organizational leaders at all levels of county leadership. DoIT is ...
-
Medical Biller and Coder
2 weeks ago
HCMS Napa LLC Napa, United StatesThe Remote Billing and Coding Specialist works directly with the Revenue Cycle Director to ensure the coding and abstracting of documentation are conducted in an accurate, comprehensive, and efficient manner. The Remote Billing and Specialist must be experienced in all aspects of ...
-
HR Coordinator
3 weeks ago
Ash Pallet Management Antioch, United StatesWe are looking to employ an HR coordinator with outstanding written, verbal, and interpersonal communication skills. · An HR Coordinator/Risk Management is expected to be a conceptual thinker with fantastic organizational and time management skills. You will have excellent admini ...
-
Billing Assistant
2 weeks ago
University of California San Francisco San Francisco, United StatesThe position will be responsible for claims billing of professional fee services rendered by the UCSF physicians at Zuckerberg San Francisco General Hospital (ZSFG). Claims are generated both via paper and electronic. The individual will be responsible for the submissions of hard ...
-
Medical Coder and Biller
3 weeks ago
Bay Area Facial Surgery Daly City, United StatesJob Overview: · In house coder and biller · We are a medical practice seeking an experienced Medical Biller who can join our team. Billing experience required. Long term position. Salary is competitive and based on experience. · Please submit your CV/resume to be considered for i ...
-
Associate Analyst
1 week ago
Judicial Council of California San Francisco, United StatesUnder general supervision, the Associate Analyst will support the Appellate Court Appointed Counsel Program (CAC Program) by performing a variety of tasks in the District Courts of Appeal - Court Appointed Counsel System (DCACS) database to review, analyze, and make an initial ap ...
-
Human Resources Technician
1 week ago
City of San Leandro, CA San Leandro, United States**The Position**: · The Human Resources Department is seeking talented individuals to join our team If you are enthusiastic about fostering a positive work environment and supporting a diverse workforce, we are eager to connect with you. Our dedicated team is focused on enhancing ...
-
Medical Documentation Auditor
2 weeks ago
Kaiser Permanente Oakland, United States**Must live in Northern California** · **Job Summary**: · The EIO Medical Documentation Auditor ensures accurate and complete documentation through compliance and encounter audits and clinician feedback. Provides documentation feedback to clinicians from E&M, CPT and ICD9 audits ...
Supervisor, Claims Processing - Vallejo, United States - Inland Empire Health Plan
Description
What you can expectFind joy in serving others with IEHP We welcome you to join us in "healing and inspiring the human spirit" and to pivot from a "job" opportunity to an authentic experience
The Supervisor, Claims Processing – Medi-Cal provides daily oversight of claims staff, business processes and inventory management. Ensures the claims team follows state/federal regulations and standard operating procedures. Develops best practices to optimize claim processing quality. Evaluates professional skills of team members and provide appropriate work assignments. Resolve claim payment issues and quality oversight. Assist in hiring and training new team members in their job responsibilities. Monitors individual and team performance to ensure quality and performance objectives are met. Assist in employee performance evaluation, coaching and professional development activities to improve performance efficiency.
Major Functions (Duties and Responsibilities)
Commitment to Quality:
The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.
Perks
IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more.
457(b) option with a contribution match
Generous paid time off- vacation, holidays, sick
State of the art fitness center on-site
Medical Insurance with Dental and Vision
Paid life insurance for employees with additional options
Short-term, and long-term disability options
Pet care insurance
Flexible Spending Account – Health Care/Childcare
Wellness programs that promote a healthy work-life balance
Career advancement opportunities and professional development
Competitive salary with annual merit increase
Team bonus opportunities
Education & Experience
Four (4) years medical claims processing experience, at least two (2) years of experience in a supervisory capacity leading a team.
Experienced in benefit and financial matrix interpretation.
Experience preferably in an HMO or Managed Care setting.
High School diploma or GED required.
Bachelor's degree from an accredited institution preferred.
Key Qualifications
A thorough understanding of claims industry and customer service standards. Knowledge in CMS, DHMC and DHCS regulatory guidelines including AB1455. Extensive knowledge of ICD-9, ICD-10, CPT, and Revenue Codes.
Solid understanding of the DHCS, DMHC and CMS rules and regulations governing claims adjudication practices and procedures desired.
Principles and techniques of supervision and training.
Knowledge of medical terminology and understanding of healthcare claims.
Analytical skills with emphasis on time management, data base maintenance, spreadsheet manipulation, and problem solving.
Strong writing, organizational, project management, and communication skills proficiency required.
Excellent interpersonal/communication skills.
Must have a high degree of patience and ability to lead a large team of professionals.
Start your journey towards a thriving future with IEHP and apply TODAY