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    Network Engineer - Phoenix, United States - Insight Global

    Insight Global
    Insight Global Phoenix, United States

    3 weeks ago

    Insight Global background
    Description
    Supports daily operation of enterprise communications networks.


    • Supports installation and repair of routers,switches,WAN equipment, terminal servers, leased line equipment, and file servers.
    • Supports network and hardware aspects of clinical and financial systems, as well as office automation and payroll systems. Provides management with hardware and software recommendations.
    • Configures and maintains enterprise WAN and LAN environment, including implementation, configuration, coordination, control, maintenance, troubleshooting, usage monitoring, and development of specialized procedures relating to the use of the environment.
    • Plays a key role in developing and exercising disaster recovery processes for the long-term disaster recovery function of I/S to provide the highest level of protection possible for the enterprise.
    • Plays a key role in maintaining and improving systems monitoring.
    • Provides internal customer service and support.
    • Assures quality customer service to all customers; promotes positive human relationships and contributes to supportive and cooperative work environment. Maintains positive, friendly demeanor when interacting with all customers.
    • Serves as second level resource to the Help Desk and IT staff regarding software applications and network questions/problems.
    • Participates in after hour's on-call rotation for Emergency Network/Server support.
    • Updates Ticketing system with resolutions and adds solutions to the knowledgebase when appropriate.

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

    We are an equal opportunity/affirmative action employer that believes everyone matters.

    Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

    If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
    .

    Required Skills & Experience

    3-5 years network engineer exp

    Strong command of the Cisco operating system and Nexus operating

    Familiarity with patching

    Solar Winds experience

    Nice to Have Skills & Experience

    Experience with Cisco Ise, Cisco FTD, and Cisco DNA

    Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.

    Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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