Counter Team Members - Washington, United States - Tatte Bakery & Café

Tatte Bakery & Café

Verified Company

Washington, United States

15 hours ago

Posted by:

Mark Lane

beBee recruiter

Description

Our front of house team members welcome and care for guests in our cafes.

Counter team members will have a working knowledge of all Tatte products, delivering delicious savory dishes and pastries, operating the point-of-sale register, and keeping a clean and organized workspace, while our baristas show off their artistic coffee skills by handcrafting delicious and creative coffee beverages.

We expect our front of house team members to:

Engaging, warm, and welcoming communication skills and presence
Have a passion for and deep knowledge of our coffee menu, our bakery and savory offerings, and genuine hospitality
Have a desire to help where needed and work as part of a team
Live from Tatte's core values and help Tatte deliver on its mission
Have flexibility to work a variety of shifts, including weekends, holidays, & afternoons/evenings

- (Ideally, barista team members also have at least 1 year of experience as a barista using manual espresso equipment in a fast-paced restaurant/cafe)

Our Benefits and Perks
Competitive pay (counters start at $12.25/hr plus tips, baristas start at $14.25/hr plus tips
- typically team members make $18-$22/hr+ including tips)

401(k) (with a vesting match)
Health, dental and vision insurance for fulltime team members
Vacation time (after 1 year of fulltime service)
Free employee assistance program services
Flexible schedule with no late nights
Internal English and Spanish classes
Free drinks and generously discounted meals
Exciting potential for growth

Summary of Counter Team Members' Primary Responsibilities

Provides gracious and highquality service to our guests by, among other things, welcoming guests to our cafes and engaging with them throughout their experience
Determine guests' needs by asking questions and sharing product knowledge
Has comprehensive knowledge of all Tatte products
Takes guests' orders using our pointofsale system/register
Executes all Tatte product and packaging standards
Delivers coffee beverages and food to guests
Maintains clean and wellstocked café stations
Actively maintains and supports café cleanliness and visual/brand standards
Complies with and follows all safety and sanitation standards at all times while adhering to our policies and procedures
Other duties as assigned

Summary of Baristas' Primary Responsibilities

Provides gracious and highquality service to our guests by, among other things, welcoming guests to our cafes and engaging with them throughout their experience
Has comprehensive knowledge of all Tatte products
Prepares and serves or delivers beverages according to Tatte recipes and specifications
Answers guests' questions about our offerings
Follows all recipe and presentation standards for our beverages
Operates all Barista station equipment according to standards
Keeps the bar (including bar equipment) clean and sanitary in accordance with applicable standards and wellstocked with inventory
Delivers beautiful and artistic espresso beverages
Other duties as assigned

Essential Functions/Working Conditions for FOH Positions

Strong communication skills to warmly engage with all guests and team members
Ability to work in a fastpaced environment
Able to grasp and reach overhead
Must be able to lift, move, and carry 50+lbs
Must be able to work 8+ hours a day on feet

Join us on our journey to create something special

Please note that our Georgetown Café will be opening in July 2024. Any training that will take place prior to July will occur at another one of our DC-area cafes