Jobs
>
Charlottesville

    Store Team Leader - Charlottesville, United States - L.L Inc.

    L.L Inc.
    L.L Inc. Charlottesville, United States

    1 week ago

    Default job background
    Full time
    Description

    We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we're all outsiders. And if it's outside, we're all in.

    L.L.Bean is currently searching for a Retail Operations Store Team Leader to join our team in The Shops at Stonefield Retail Store, located in Charlottesville, Virginia.

    This important position drives business results, directs team talent, supports the store leadership team, and ensures delivery of the legendary L.L.Bean customer experience within an outdoor lifestyle concept retail store. The Store Team Leader also promotes the company's core values of Outdoor Heritage, Integrity, Service, Respect, Perseverance, and Safe and Healthy Living to ensure the integrity of the brand, culture, and mission of L.L.Bean is upheld at all times.

    This supervisor will have a specialty in Operations.

  • This is a support role under the Productivity area of responsibility for stores.
  • Maintains a clean, organized, and efficient stock room while adhering to operating standards and safety requirements.
  • Manages inbound freight processing per SOP and productivity guidelines completing all shipments within 24 hours of delivery.
  • Works in collaboration with other leaders to replenish sales floor stock and push replenishment truck product to the floor.
  • Oversees and manages the return processes following standard operating practices by assigning the proper quality codes
  • Executes store to store/store to warehouse transfers in a timely manner
  • Execute all aspects of omni channel business including FES orders, phone call management, and RIO's are completed per guidelines
  • Adheres to all loss prevention policies and procedures inspecting the back of house and sales floor space for compliance.
  • Models safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels ensuring safety remains a top priority – may act as Safety contact or liaison

    • ​

    Responsibilities:

    Customer Experience:

  • Models and fosters an environment where service is the top priority. Enthusiastically seeks opportunities to convert every customer that enters the store continually striving to drive sales and brand loyalty through great service. Rallies the rep team towards the same objectives.
  • Acts as a Leader on Duty as scheduled to drive conversion and sales.
  • Leverages business reports including Qualtrics, variance reporting, and merch group sales to analyze trends, understand wins and identify opportunities. Builds compelling actions to enhance customer loyalty and improve service metrics through introspective business analysis and strong acumen skills.
  • Executes and implements all recognition programs including living the legend efforts, in-store contests, etc.
  • Reviews all forward-looking business events (holidays, promotional weekends, market trends).
  • Develops meaningful activations and selling efforts to drive even greater sales results.
  • Ensures that the sales floor is full, and all sizes are represented by performing regular size audits.
  • Ensures the highest level of fitting room service is occurring driving conversion and UPT.

    • Training:

  • Supports and trains associates, communicating standards and processes, company policies, and procedures
  • Has a passion for learning and sharing product knowledge as a tool to build the sale and increase customer loyalty.
  • Delivers GUIDE training for new hires as well as ongoing GUIDE training efforts for year-round team members in conjunction with the exempt leader team. Ensures all guides are performing at a high level and 30-day/ongoing assessments are completed.
  • Supports, directs, and develops store champions (buddies) and experts.
  • Facilitates all new hire product training modules for store or area of responsibility and develops a strategy and execution plan for delivering all seasonal product training materials.
  • Maintains and manages all employee-facing communication including break room messaging, and communication boards. Ensures start-up meetings are occurring, and that content is compelling and inspiring.

    • Total Store Accountability:

  • Aids in the achievement of all financial measures as well as area-specific metrics.
  • Keyholder as required serving as a potential opener/closer for the store.
  • Prepares & communicates daily task responsibilities to staff. Leverages knowledge and strengths to foster growth and development of the team
  • Recommends adjustment to staffing levels/schedules to meet work requirements.
  • Address and respond to employee issues/conflicts related to day-to-day operations within defined parameters in accordance with company policies and procedures under direction of supervisor.
  • Provides in-the-moment input, feedback, and coaching. If performance concerns exist, hands off to store management for performance management process
  • Contributes to Peak planning preparation and readiness.
  • Leverages knowledge and strengths to foster growth and development of the team.
  • Expense management ownership ensuring proper use of resources and adherence to budgetary guidelines with a focus on payroll management.
  • Is an active participant in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.
  • As assigned:Maintains the cash office per policy ensuring proper signatures, accurate reconciliation, and general organization is achieved. Ensure the service hub is fully stocked, free of clutter, and operating effectively. Accountable for cashier execution and efficiency with a focus on service delivery.

    • Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.

    Skills and Qualifications:

  • Associate degree or equivalent with at least 2 plus years of retail experience in relevant retailer
  • Excellent organizational and time management skills
  • Systems knowledge (POS, Word, Excel) and comfort with social media platforms
  • Capability to build strong partnerships and to work collaboratively to achieve goals
  • Ability to inspire and motivate others
  • Ability to maintain a high level of enthusiasm and a positive attitude
  • Demonstrated interpersonal, written and verbal communication skills
  • Ability to work a flexible schedule including nights, weekends and holidays
  • Mobility and desire to relocate a plus

    • At L.L.Bean, we understand that it is everyone's responsibility to create and foster an inclusive environment where everyone can be themselves at work and make it easy for others to do the same.

    If you think you would do great in this role we encourage you to apply, even if you don't meet 100% of the qualifications.

    If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. Because, when it comes to the outside—we're all in. Visit to learn more.

    Being outside brings out the best in us, no matter where we come from or what we believe. At L.L.Bean, we value individual differences and encourage our co-workers to be themselves – because the uniqueness of each individual makes L.L.Bean better.

  • Infinity Systems

    Team Leader

    3 days ago

    Infinity Systems Rio, VA, United States Freelance

    Welcome to Wohnen und Pflegen Culinaria GmbH in Rio, VA When it comes to daily care, our employees not only prepare healthy and delicious meals, but also ensure a comfortable atmosphere through building cleaning, making you feel at home. · apetito catering and its affiliated subs ...

  • Horizon Technologies

    Marketing Team Leader

    2 days ago

    Horizon Technologies Rivanna, United States

    About Us: · We are currently implementing a brand relaunch for Rivanna. Our goal is to develop and implement effective marketing strategies and action plans. As part of this, we are looking for a team leader to manage a small team. This role will involve analyzing customer needs, ...

  • Kid-to-Kid Charlottesville

    Team Leader

    2 weeks ago

    Kid-to-Kid Charlottesville Charlottesville, United States

    Our Company & Culture:Hi there Do you love fashion, clothing, and shopping? Do you like the idea of sustainable and recycled styles? Do you have experience in retail or management? Kid to Kid is not your typical thrift store. We serve the community by paying cash for gently used ...

  • Neptune Enterprises

    Team Leader

    3 days ago

    Neptune Enterprises Stuarts Draft, VA, United States Freelance

    Are you looking for a new professional challenge? I would be happy to accompany you on your journey · We are currently looking for a team leader (m/f/d) for our client company in Stuarts Draft, VA to join their service center. The project is focused on inbound services in the tou ...

  • Whole Foods Market

    Meat Team Leader

    2 weeks ago

    Whole Foods Market Charlottesville, United States Other

    provides overall leadership to the meat team. responsible for all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned. accountable for team member hiring, development, correctiv ...

  • Virginia Department of Transportation

    Production Team Leader

    1 week ago

    Virginia Department of Transportation Charlottesville, United States

    **Please see Special Instructions for more details.** · Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact for assistance. Minorities, Individuals with disabilities, ...

  • Whole Foods Market

    Meat Team Leader

    3 weeks ago

    Whole Foods Market Charlottesville, United States Full time

    Job Description · Provides overall leadership to the Meat team. Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned. Accountable for Team Member hiring, dev ...

  • CRUTCHFIELD CORPORATION

    Charlottesville Retail Team Leader

    2 weeks ago

    CRUTCHFIELD CORPORATION Charlottesville, United States

    At Crutchfield, our innovative company culture is centered around helping our employees succeed while delivering best-in-class service to our customers. We're looking for an exceptional Retail Sales Team Leader to join our Charlottesville Retail Store. If you haven't heard of us, ...

  • GPM Investments

    Sales Associate Team Leader

    3 weeks ago

    GPM Investments Charlottesville, United States

    Overview · We are currently ready to hire a friendly, experienced Sales Associate/ Customer Service Team Leader that enjoys delivering 100% customer satisfaction · Pay Rate: $14.00/hr · Responsibilities · * Greets customers in a friendly manner as they enter the store. Provides f ...

  • CRUTCHFIELD CORPORATION

    Charlottesville Retail Team Leader

    1 week ago

    CRUTCHFIELD CORPORATION Charlottesville, United States

    Job Description · Job DescriptionAt Crutchfield, our innovative company culture is centered around helping our employees succeed while delivering best-in-class service to our customers. We're looking for an exceptional Retail Sales Team Leader to join our Charlottesville Retail S ...

  • Velocity Enterprises

    Quality Management Team Leader

    3 weeks ago

    Velocity Enterprises Grottoes, United States

    HAPEKO is the top address for specialists and executives in Germany. The main focus of our work is to connect professionals and executives who are looking for a career change with suitable companies. HAPEKO has a nationwide presence with more than 20 locations. · Our client is a ...

  • Wal-Mart

    Tire and Battery Center Team Leader

    1 week ago

    Wal-Mart Charlottesville, United States

    Position Summary... · As a Tire and Battery Center Services Lead you will drive member service in your area and supervise your team of hourly associates to deliver safe and efficient services. You will model expertise in Tire and Battery Center and work collaboratively with other ...

  • BlueWave Solutions

    Job in Switzerland: TEAM LEADER IN REAL ESTATE MANAGEMENT

    2 days ago

    BlueWave Solutions Mount Sidney, United States

    Job in Zurich: YOUR RESPONSIBILITIES * As a team leader for property management, you report directly to the head of property management and are jointly responsible for the development and expansion of the property management department * Together with your team, you ensure the lo ...

  • Cedars Healthcare Center

    Executive Director

    1 week ago

    Cedars Healthcare Center Charlottesville, United States

    **Executive Director of Long Term Health Care Facility / Nursing Home Administrator (LNHA** · **Competitive salary plus annual bonus program and quarterly perks program** · Since 1984, ommuniCare Family of Companies has been committed to delivering exceptional person-centered car ...

  • WorldStrides

    Program Coordinator

    1 week ago

    WorldStrides Charlottesville, United States

    **Program Coordinator Responsibilities**: · - Collaborates with Sales, Account Management, and Operations to optimize Program Development functions and ensure the appropriate processes, systems, and controls are in place to price and produce high-evaluated, top-quality custom pro ...

  • Sentara Healthcare

    Authorization Coordinator Ii

    2 weeks ago

    Sentara Healthcare Charlottesville, United States

    Sentara Martha Jefferson Hospital is hiring an **Authorization Coordinator II** - Full Time Day schedule · Martha Jefferson Hospital was founded in September 1903, by seven local physicians. In July 1904, the new hospital opened its doors. Since then, the hospital has focused on ...

  • UVA Encompass Health Rehabilitation Hospital

    Human Resources Director

    1 week ago

    UVA Encompass Health Rehabilitation Hospital Charlottesville, United States

    Human Resources Director · **Human Resources Director Career Opportunity** · **Valued and respected for your expertise in human resources and leadership abilities** · Are you searching for a career that's more than just a job, a calling that not only utilizes your professional sk ...

  • GOODWILL INDUSTRIES OF THE VALLEY WORKS INC

    Sorter - Full Time

    2 weeks ago

    GOODWILL INDUSTRIES OF THE VALLEY WORKS INC Charlottesville, United States Full time

    Founded over ninety years ago, Goodwill Industries of the Valleys is committed to the vision of eliminating poverty through our mission of empowering individuals, strengthening families, and inspiring communities. Goodwill team members are at the heart of this mission. They are t ...

  • SmartStop Self Storage

    Store Manager

    1 week ago

    SmartStop Self Storage Charlottesville, United States

    With **SmartStop Self Storage** you will find the perfect combination of fresh air, sitting/standing, and days that fly by. · We are currently seeking a career minded, highly motivated, energetic, friendly, and sales-oriented **leader** with excellent customer service and critica ...

  • The Point

    Charlottesville Campus Director

    2 weeks ago

    The Point Charlottesville, United States

    **Charlottesville Campus Director** · Church Overview · The Point Church is looking for a self-led, secure leader who gathers and empowers people in their walks with Jesus in beautiful Charlottesville, Virginia Our mission is to Love God, Love People, and Love Life (Matthew 22:36 ...