Work & Family Life Specialist - Jacksonville, United States - Commander, Navy Installations

Description

Summary The primary purpose of this position is to plan, implement, administer and counsel eligible personnel on various Work and Family Life (WFL) issues and provide information and referral services at NAS Jacksonville, FL.

The WFL Specialist is responsible for providing and/or facilitating WFL program services which consist of relocation, deployment support, career development, transition assistance and financial planning.

Responsibilities Incumbent serves as a consultant and instructor on a variety of WFL topics and issues (see programs break-out below).

Provides informative and tangible advice, assistance, and instruction to address customer concerns, needs and requirements associated with Navy-life (deployment/separation; frequent relocation, transitioning from military to civilian life, etc.).

Gathers data, compiles statistics, reports progress and makes recommendations to the supervisor on program planning, agency coordination and follow-up procedures for use at installation, regional and DoD levels.

Evaluates, interprets and acts upon data received through customer interviews, general research provided by other agencies/academia, and community based resources.

Implement, monitor, document and track service provisions to evaluate and ensure client satisfaction and effectiveness.

Works independently and/or with other FFSC staff to provide guidance and training to deliver course curricula and prepare accompanying resource materials.

Organizes and implements initiatives such as job fairs and executive career study groups that invite prospective employers to the installation.

Specifically works with N9 functional areas by facilitating joint program events and presentations in N9 recreation, lodging, housing, barracks and other facilities.

May serve on various committees and councils to optimize viewpoints related to military life.

Develops, coordinates, conducts and evaluates workshops, seminars, general military training, etc., for customers within specific areas of responsibility ( i.e., Career and Transition Support, Deployment Support, Personal Financial Management, Relocation Assistance, Information and Referral, etc.).

Identifies and develops local networks with military and community agencies to enhance program delivery to ensure local services are adjusted to accommodate identified trends/issues.

Maintains relationships with on-and- off base agencies, private organizations, advisory councils, special interest groups and other resources that may be beneficial in supporting program initiatives.

Conducts needs assessments to address programmatic changes, using interview data and changing demographics to identify and analyze local and national trends and issues.

Develops operating policies and procedures, programs, classes /seminars, promotions, integrated program delivery with other installation /region /agency staff.

Periodically reviews interventions with the first line supervisor, FFSC WFL Supervisor or FFSC Director to recommend resolutions for customer issues.

Prepares and assists in informative/instructional presentations, correspondence and binding agreements such as memoranda of understanding to formalize agreements and roles.

Designs and/or establishes effective ongoing public information, marketing, and public relations campaign that promote participation in programs. This position is non-clinical in nature with no client clinical care or case management duties.

Incumbent serves as a consultant and instructor in one or more of the following specialty areas:
Career Support (Family Employment): Assists Service and family members with career, occupational, volunteer and educational goals by providing services, individually and in groups to equip customers with career/job search skills, resume development and interview techniques


Transition Assistance:
Facilitates and conducts program components related to the separating of military members and/or family members following a full or partial military career


Relocation Services:
Establishes, develops, implements, monitors and coordinates WFL services and activities to include information and referral services


Personal Financial Management:
Assists or facilitates resources to assist customers with personal financial planning, money management, developing short-and long-term strategies, to include consumer affair issues through a range of seminars, workshops, lectures, articles and internet resources


Ombudsman Support:
Provides program guidance and policy clarification. Coordinates training, including Ombudsman Basic Training, and assists with advanced training. Advises and consults local ombudsmen and commands to provide support and resource consultation. Performs other duties as assigned.

Requirements Conditions of Employment Qualifications In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered.

Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position.

Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization. In conjunction with education, Minimum two years specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression.

Specialized experience must demonstrate the following:

Financial Counselors must possess a baccalaureate degree from an accredited college or a combination of education and experiences commensurate in serving as a PFM counselor.

Also, must possess and maintain a nationally recognized financial counselor certification.

Other positions, such as Work & Family Life Specialist/Consultants require a Bachelor's degree or higher in education, social/behavioral, business administration, finance or economics.

Two years experience serving as a consultant and/or instructor conducting at least two elements of WFL programs. Experience providing adult education and/or work/family life consultation is preferred but not required.

High level of skill in conducting interviews to establish the nature and extent of concerns and issues and provide assistance to develop goals and plans, in order to determine appropriate referral services and options.

Skill in preparation of presentations and public speaking in personal - large and small group settings. Effective skill in forming and retaining working relationships with peers and leadership.

Skill in using various computer software database, spreadsheet, word processing, and network programs (e.g., as Internet, Microsoft Office Suite, and FFSP databases).

Knowledge of the formulation and execution of needs assessment tools. Ability to communicate effectively in writing.

Skill in exercising judgment in interpreting and adapting them to specific counseling cases or problems involving work and family life issues.

You will receive credit for all qualifying experience, including volunteer and part time experience.

You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration.

ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED.

IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS.

Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility. PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE.

RELOCATION AUTHORIZED NO Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT You must be a US Citizen.

Males must be registered or exempt from Selective Service. Selectee must be determined suitable for federal employment. Selectee may be required to successfully complete a probationary period. Selectee is required to participate in the direct deposit pay program. Social Security Card is required. Satisfactorily complete an employment verification (E-VERIFY) check. A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal.


NOTE:

Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.

Education In order to meet basic qualifications requirements for the 0101 series a qualified candidate must possess one of the following:
Bachelor's degree or higher in education, social/behavioral, business administration, finance.

(Transcripts must be included showing degree conferred date if claiming education in lieu of experience) OR Combination of education and experience showing gained knowledge of one or more of the behavior or social sciences equivalents to a major in the field.

OR Four years of appropriate experience that demonstrate acquired knowledge of one or more of the behavior or social sciences equivalents to a major in the field.

Additional Requirements:

Financial Counselors must possess a baccalaureate degree from an accredited college or a combination of education and experiences commensurate in serving as a PFM counselor.

Also, must possess and maintain a nationally recognized financial counselor certification. Selected candidate must successfully obtain complete state/national accreditation, in at least one field (e.g. Certified Financial Counselor/Planner, Associate Certified Life Coach, state teaching certificate, etc.) within 2 years of employment. Additional Information The Federal government offers a number of exceptional benefits to its employees.

Benefits you get to enjoy while working for our TEAM include but are not limited to:

Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.).

Stability of Federal Civilian Service People with passion for doing work that matters Quality of Work Life Balance Some positions have special requirements

• Position is a non critical, sensitive, position requiring access to IT II system and/or access to PII.

An access National Agency Check investigation (ANACI) is required via the SF 86 security form.

• Required to submit a Financial Disclosure Statement, OGE 450.

Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually, in accordance with DoD Directive 5500-7R, Joint Ethics Regulation, dated 23 March Salary is dependent on experience and/or education.

• For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government issued Travel Card for official government travel purposes.

This announcement may be used to fill additional vacancies within 90 days of closing date. The Department of the Navy (DON) is an Equal Employment Opportunity Employer.

Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor.

This agency provides reasonable accommodations to applicants with disabilities.

Applicants with disabilities who believe they may require reasonable accommodations should email their request to MILL CNIC to ensure proper consideration is given.

The decision on granting reasonable accommodation will be on a case-by-case basis. This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated.

Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.