Social Media Specialist - Washington, United States - Serco North America

Serco North America

Verified Company

Washington, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Description:

If you enjoy high level social media and communication projects providing information of our military health system to millions of beneficiaries, their families and retirees around the world, Serco has an amazing opportunity for you We're looking for a Social Media Specialist with experience developing, managing, and analyzing social media platforms to support our Defense Health Agency (DHA) customer in Falls Church, VA.

This is a temporary position.

Serco supports the DHA which provides medical care to all Department of Defense active-duty service members, their families, and retirees.

The Strategic Communications (STRATCOM) Directorate is a full-service communications and public affairs which integrates strategies and messages into all forms of media (web, social media, engagement, media outlets, outreach and graphics, testimonies and articles) to tell the DHA story to a wide variety of key audiences, including the media, the American people, beneficiaries, and Congress.

You will be part of a 40 + person team that works closely with the customer and other partners to deliver effective communications content.

This is an existing opportunity, and you will be joining an experienced team that is firing on all cylinders.

In this role, you will:

Develop content and strategies for Defense Health Agency social media platforms (LinkedIn, Instagram, Facebook, Twitter)
Work with strategists and other team members to ensure messaging is engaging, on target and timely
Analyze social media reach and impact and expect to shift messaging based on efficacy/metrics/reach
Develop key messaging for senior leaders and on behalf of DOD/DHA
Ensure messaging is within DOD standards
Create content for, and engage with, other strategic communicators within the Military Health System
Develop guidelines to ensure consistent messaging across the enterprise
Collaborate with other teams (Media, Newsroom, Outreach, Engagement, Executive Speechwriters) to ensure consistency of messaging
Develop content for, and lead, the Military Health System Social Media Working Group
Contribute to weekly, monthly and ad hoc reports for leadership

Qualifications:

To be successful in this role, you will have:

A Bachelor's Degree
Experience and proficiency in strategic communications, public affairs, and/or social media management
Experience with DHA, VHA or DoD or other related federal agency
Excellent presentation skills and comfort communicating with clients
The ability to handle multiple projects concurrently
This position is contingent upon your ability to pass a background check and drug screen

***Desired

Qualifications:

Understanding of structure and missions of military health organizations
Experience with DHA, VHA or DoD/military branch communications
Experience analyzing communications reach and effect
Comfort working at client offices and participating in internal strategy sessions
Experience supporting senior military and political leaders
Familiarity with Sprout Social or other social media analyses tools
DINFOSS or military PAO training a plusCompany Overview:

Serco Inc. (Serco) is the Americas division of Serco Group, plc.

In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation.

We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Serco is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.