customer service representative - Sacramento, United States - AppleOne

AppleOne Sacramento, United States

3 weeks ago

Description

Job Description

Job DescriptionJob Title:
Customer Service Representative (Construction related Industry background required)

Location:
onsite, downtown Sacramento, CA

Pay:
$25-$33/hour

Position Overview:

We are seeking a skilled Customer Service Representative with a background in the construction industry to join our team.

As the first point of contact for our clients, you will play a crucial role in ensuring exceptional customer satisfaction and maintaining strong relationships.

Responsibilities:

Serve as the primary point of contact for customer inquiries, orders, and concerns via phone, email, and in-person interactions.

Provide knowledgeable assistance and guidance to customers regarding product selection, availability, pricing, and technical specifications.
Process orders accurately and efficiently, ensuring timely delivery and fulfillment.
Coordinate closely with the sales and operations teams to address customer needs and resolve any issues promptly.
Proactively follow up with customers to ensure satisfaction and address any additional requirements or concerns.
Maintain accurate records of customer interactions and transactions in our CRM system.
Stay informed about industry trends, product developments, and company policies to provide informed support to customers.

Requirements:
Excellent communication and interpersonal skills, with the ability to effectively engage with customers and colleagues.
Exceptional problem-solving abilities and a proactive approach to addressing customer needs.
Proficiency in using CRM software and other relevant computer applications.
Detail-oriented with strong organizational skills and the ability to multitask in a fast-paced environment.
A positive attitude, willingness to learn, and a commitment to providing outstanding customer service.

Benefits:
Competitive salary commensurate with experience.
Comprehensive benefits package including health insurance, retirement plans, and more.
Opportunities for professional development and advancement within the company.
A supportive and collaborative work environment with a focus on teamwork and mutual success.
#1075

AppleOne is proud to be an Equal Opportunity Employer.

We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness.

All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

The Know Your Rights poster is available here:

The pay transparency policy is available here:

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https:
//e- DescriptionFounder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500.

Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.

Mrs.

Howroyd's commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees.

The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.

Mrs.

Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy.

Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.

Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields.

Her book, The Art of Work:

How to Make Work, Work for You, is available on

Company Description

Founder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500.

Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.

\r
\r
Mrs.

Howroyd's commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees.

The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.

\r
\r
Mrs.

Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy.

Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.\r
\r
Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields.

Her book, The Art of Work:
How to Make Work, Work for You, is available on

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customer service representative - Sacramento, United States - AppleOne

Description

Job Description

Company Description