Request Fulfillment and QA Review Coordinator - Phoenix, United States - Science Care, Inc

Description

Position Summary

The Request Fulfillment and Quality Assurance Review Coordinator participates in the execution of request fulfillment and quality assurance reviews relating to fulfilled requests.

The coordinator will aid management in ensuring all team targets are met regarding timely and accurate order fulfillment, as well as goals relating to compliance, quality, response times, cost control, data management, client retention, and client service.

The coordinator will additionally aid management in audit and assessment of client returns.

Experience and Requirements

• BA/BS, or combination of education and 2+ years of relevant work experience, preferred.
• High aptitude for identifying minute errors.
• Ability to prioritize and execute a large amount of tasks in a specified period of time, while ensuring flawless execution
• The desire to work in an environment where it is necessary to adapt to frequent change, and reprioritize based on the needs of our clients
• Ability to communicate clearly, concisely and accurately through various forms of technology
• Individual who is selfmotivated, professional, detailoriented, with excellent oral and written communication skills who thrives in a fastpaced team environment.
• Ability to work, or be on call, during off hours and the weekend, as needed.

At Science Care our employees enjoy opportunities for advancement as well as great benefits including comprehensive medical, dental, and vision plans; long/short term disability plans; vacation/sick time; 401K with match.

Additional benefits can be discussed if chosen for an interview.

Science Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pay:
$ $23.00 per hour


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Work setting:

• Hybrid work
• Office

Ability to Relocate:

• Phoenix, AZ 85027: Relocate before starting work (required)

Work Location:
Hybrid remote in Phoenix, AZ 85027