Jobs
>
Tulsa

    Agent - Guest Service - Tulsa, United States - Hilton

    Hilton
    Hilton Tulsa, United States

    2 weeks ago

    Hilton background
    Description


    A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\.


    What will I be doing?

    As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\.

    Specifically, you would be responsible for performing the following tasks to the highest standards:


    • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
    • Assist guests with check\-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point\-of\-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
    • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
    • Use up\-selling techniques to promote hotel services and facilities and to maximize room occupancy
    • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
    • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
    • Receive, input, retrieve and relay messages to guests

    What are we looking for?
    Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\.

    Specifically, we look for demonstration of these Values:

    • Hospitality \- We're passionate about delivering exceptional guest experiences\.
    • Integrity \- We do the right thing, all the time\.
    • Leadership \- We're leaders in our industry and in our communities\.
    • Teamwork \- We're team players in everything we do\.
    • Ownership \- We're the owners of our actions and decisions\.
    • Now \- We operate with a sense of urgency and discipline
    In addition, we look for the demonstration of the following key attributes:

    • Quality
    • Productivity
    • Dependability
    • Customer Focus
    • Adaptability

    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\.

    For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\.

    Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http:
    //jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\

    Job: _Guest Services, Operations, and Front Office_


    Title: _Agent \- Guest Service_


    Location: _null_


    Requisition ID: _HOT0AIH0_


    EOE/AA/Disabled/Veterans
  • Troon Golf, L.L.C.

    Guest Service Attendant

    1 week ago

    Troon Golf, L.L.C. Tulsa, United States

    Mohawk Park Golf Course is excited to announce the exceptional career opportunity of Guest Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our guests. · Key Responsibilities of the Guest Ser ...

  • Hilton Hotels & Resorts

    Agent - Guest Service

    1 week ago

    Hilton Hotels & Resorts Tulsa, United States

    As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be Guest Service, Guest, Agent, ...

  • Hilton

    Agent - Guest Service

    1 day ago

    Hilton Tulsa, United States

    A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. · What will I be doing? · As a Guest Services Agent, you would be resp ...

  • Hilton Hotels Corporation

    Agent - Guest Service

    12 hours ago

    Hilton Hotels Corporation Tulsa, United States

    Hilton Hotels - JobID: HOT0AMXK [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote ...

  • Oklahoma Surgical Hospital

    Guest Services Specialist

    1 week ago

    Oklahoma Surgical Hospital Tulsa, United States

    OSH, a physician-owned hospital, is looking for someone to work full-time, Monday - Friday 6a - 2:30p in our newly reopened valet. This position comes with full-time benefits and is eligible for our rewarding discretionary quarterly bonuses Come be a part of Tulsa's only 5-star r ...

  • Kinseth Hospitality Company

    Guest Service Rep

    5 days ago

    Kinseth Hospitality Company Tulsa, United States

    We are looking for a reliable team player willing to go above and beyond for our guests. Must be flexible and a fast learner. Needing part time and multiple shifts. · What we offer: · Competitive starting wages · Health, Dental, Vision and other benefits available after 60 days · ...

  • Oklahoma Surgical Hospital

    Guest Services Specialist

    1 week ago

    Oklahoma Surgical Hospital Tulsa, United States Full time

    OSH, a physician-owned hospital, is looking for a full-time Guest Services Specialist to work full-time Monday - Friday, 6a - 3:30p in our Guest Services department. This position comes with full-time benefits and is eligible for our rewarding discretionary quarterly bonuses Come ...

  • Fairmont

    Director of Guest Services

    1 week ago

    Fairmont Tulsa, United States

    Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in ...

  • European Wax Center

    Guest Service Associate

    1 week ago

    European Wax Center Tulsa, United States

    LOVE TO HELP OTHERS LOOK AND FEEL GORGEOUS? JOIN OUR TEAMAre you passionate about people and beauty? Are you naturally confident and outgoing? Does the idea of earning excellent commission drive you? If so, you need to join our teamTurn your passion into a rewarding role with our ...

  • Oklahoma Surgical Hospital

    Guest Services Specialist

    4 hours ago

    Oklahoma Surgical Hospital Tulsa, United States

    Job Description · Job DescriptionOSH, a physician-owned hospital, is looking for someone to work full-time, Monday - Friday 6a - 2:30p in our newly reopened valet. This position comes with full-time benefits and is eligible for our rewarding discretionary quarterly bonuses Come b ...

  • Oklahoma Surgical Hospital

    Guest Services Specialist

    4 hours ago

    Oklahoma Surgical Hospital Tulsa, United States

    Job Description · Job DescriptionOSH, a physician-owned hospital, is looking for someone to work part-time, Monday - Friday 9a - 1p, and every other Saturday 7:30a - 2p (with some minor flexibility needed). This position does not come with health or dental benefits, but is eligib ...

  • Oklahoma Surgical Hospital

    Guest Services Specialist

    4 hours ago

    Oklahoma Surgical Hospital Tulsa, United States Full time

    Job Description · Job DescriptionOSH, a physician-owned hospital, is looking for a full-time Guest Services Specialist to work full-time Monday - Friday, 7a - 3:30p in our Guest Services department. This position comes with full-time benefits and is eligible for our rewarding dis ...

  • Oklahoma Surgical Hospital

    Guest Services Specialist

    1 week ago

    Oklahoma Surgical Hospital Tulsa, United States Full time

    Job Description · Job DescriptionOSH, a physician-owned hospital, is looking for a full-time Guest Services Specialist to work full-time Monday - Friday, 6a - 3:30p in our Guest Services department. This position comes with full-time benefits and is eligible for our rewarding dis ...

  • Oklahoma Surgical Hospital

    Guest Services Specialist

    4 hours ago

    Oklahoma Surgical Hospital Tulsa, United States

    Job Description · Job DescriptionOSH, a physician-owned hospital, is looking for someone to work full-time, Monday - Friday, 9:30 - 6p in valet. This position comes with full-time benefits and is eligible for our rewarding discretionary quarterly bonuses Come be a part of Tulsa's ...

  • Oklahoma Surgical Hospital

    Guest Services Specialist

    6 days ago

    Oklahoma Surgical Hospital Tulsa, United States Full time

    Job Description · Job DescriptionOSH, a physician-owned hospital, is looking for a full-time Guest Services Specialist to work full-time Monday - Friday, 9:30a - 6p in our Guest Services department. This position comes with full-time benefits and is eligible for our rewarding dis ...

  • European Wax Center

    Guest Service Associate

    1 week ago

    European Wax Center Tulsa, United States Full time

    LOVE TO HELP OTHERS LOOK AND FEEL GORGEOUS? JOIN OUR TEAM · Are you passionate about people and beauty? Are you naturally confident and outgoing? Does the idea of earning excellent commission drive you? If so, you need to join our team · Turn your passion into a rewarding role wi ...

  • Oklahoma Surgical Hospital

    Guest Services Specialist

    6 days ago

    Oklahoma Surgical Hospital Tulsa, United States

    Job Description · Job DescriptionOSH, a physician-owned hospital, is looking for someone to work part-time, Monday - Friday 1p - 6p, and every other Saturday 7:30a - 2p (with some minor flexibility needed). This position does not come with health or dental benefits, but is eligib ...

  • Oklahoma Surgical Hospital

    Guest Services Specialist

    4 hours ago

    Oklahoma Surgical Hospital Tulsa, United States Full time

    Job Description · Job DescriptionOSH, a physician-owned hospital, is looking for a full-time Guest Services Specialist to work full-time Monday - Friday, 5a - 1:30p in our Guest Services department. This position comes with full-time benefits and is eligible for our rewarding dis ...

  • Nelsoncars

    Service Guest Concierge

    13 hours ago

    Nelsoncars Tulsa, United States

    *For over 60 years now the Nelson family has been a part of automotive retail. As a dealership group, the Nelson family continues to see growth and loyalty among their customers and employees because of our commitment to create an unparalleled business culture and consumer experi ...

  • Nelson Mazda Tulsa

    Service Guest Concierge

    13 hours ago

    Nelson Mazda Tulsa Tulsa, United States

    For over 60 years now the Nelson family has been a part of automotive retail. As a dealership group, the Nelson family continues to see growth and loyalty among their customers and employees because of our commitment to create an unparalleled business culture and consumer experie ...