Food Runner - New York, United States - Gjelina Group

Gjelina Group

Verified Company

New York, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

FOOD RUNNER - GJELINA NYC

Salary Range:
$ $20.00 per hour (DOE and state)

***: As a team member of the Gjelina Group, every role is key in our mission to consistently create thoughtfully nuanced experiences for guests in each of our locations. We ask all our team members to participate in knowledgeable and respectful communication with guests and each other, coming to work with a desire to learn and work together. Each position in our team requires teamwork, a flexible schedule, the ability to stay calm within a busy environment, and the ability to multitask and stay organized.

Provide full operational support during service, maintaining the cleanliness of the venue pre-service, during service, and after service.

To provide full operational support to Expeditor, Servers, and Managers, and to deliver food to guests in a friendly, professional & knowledgeable manner in accordance with all Gjelina standards and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned):

Report for duty on time, clocking in for your shift using the time clock.
Manage your time, including resting and meal breaks in compliance with New York Labor Law; keep managers informed when you leave the floor.
Maintain high standards of appearance and hygiene at all times, including clean hair and nails and no heavy perfumes or colognes.
Adhere to all health, safety, alcohol control, and sanitation protocols.
Know our regulars and encourage new guests to become regulars by establishing a rapport that includes the guests' likes and dislikes.
Organize, clean, and maintain all areas of service, especially Expo stations.
Prepare your stations at the opening and closing of each shift, stocking, cleaning, and preparing for service.
Communicate with Bussers & Servers to clear dishes and glassware from tables; know the proper way to place a dish on a table, how to carry dishes, and how to set each dish.
Understand the right of way (guests, food runners, and staff)
Indepth knowledge of all food menu items, understanding of the main ingredients in each dish, and understanding how to communicate each dish at a table.
Polishing and restocking silverware, ramekins, plates, etc., as needed.
Fully understand the floorplan, table numbers, and seat positions of the entire venue
Communicate clearly with Expo, servers, and Floor + Kitchen managers to support service.
Attend mandatory training and preshift meetings.
Supporting the management team in all aspects of inhouse service and events

GENERAL ATTRIBUTES:

To maintain a high
_customer service focus_ by approaching your job with our guests' satisfaction always in mind.
To have a
_positive impact_, take responsibility and initiative to resolve issues, and always clearly communicate with guests and colleagues.
To be
_decisive_**, accepting responsibility for making things happen, thinking ahead, and developing contingency plans (while ensuring that you have the support to get the job done).
To be
_motivated and committed_, approach all tasks enthusiastically, and seize opportunities to learn new skills or knowledge to improve performance
To be
_flexible_**, responding quickly and positively to changing environments
To maintain a high
_team, focus_ through solid leadership, showing cooperation and support to colleagues in pursuing department goals.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. The Company is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS, AND ATTRIBUTES

Must be organized, selfmotivated, and proactive with a strong attention to detail.
Indepth knowledge of all dishes on the menu and their ingredients
Familiar with all beverage items inhouse.
Ability to use all relevant items of equipment.
Understanding, knowledge, and ability to comply with safety, sanitation, and food handling procedures.
Ability to prioritize work activities and provide accurate information and assistance to any management or colleagues' request in a timely and courteous manner.
Ability to keep calm when faced with any unusual situations.
Ability to perform the essential functions of the job.

CERTIFICATES & TRAINING:

NYC Sexual Harassment Prevention Training.
NY Food Handler Certificate. Must understand how to abide by the rules of the Department of Health related to Food Service and Employee + Guest Safety

PHYSICAL DEMANDS:

The physical demands described are representative of those that an employee must meet to perform the essential function of this job successfully.

The Company is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals w