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    PT Sales Associate Cashier - Raleigh, United States - Food Lion

    Food Lion
    Food Lion Raleigh, United States

    1 week ago

    Food Lion background
    Description
    Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience

    • Greet each customer and uses his or her name whenever possible
    • Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
    • Check the bottom of every cart and under all baby seats for items before completing an order
    • Follow correct bagging procedures for the correct use of bags by type
    • Scan customers' order and handles the payment transaction, per standard practice
    • Avoid personal conversations with other associates when customers are present
    • Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
    • Follow procedures for refunds and error correction
    • Make every attempt to maintain accurate cash control
    • Follow procedures and performs overrides
    • Identify customers needing assistance and offers to take the customer's order to their car
    • Maintain alertness and calls for assistance when needed to service customers per service standards
    • Check prices quickly and accurately
    • Is courteous and helpful to other associates
    • Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
    • Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
    • Ensure work station and front end area of the store has a neat and clean presentation
    • Report any register malfunction to the Customer Service Manager or MOD
    • Ensure the MVP savings center KIOSK is filled with paper and properly working
    • Adhere to all company guidelines, policies and standard practices
    • Observe and correct all unsafe conditions that could cause associate or customer accidents
    • Notify QA of any cleaning issues or maintenance required on front end
    • Successfully complete computer based training (CBT) and training aid courses
    • Perform all other duties as assigned Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
    • Greet each customer and uses his or her name whenever possible
    • Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
    • Check the bottom of every cart and under all baby seats for items before completing an order
    • Follow correct bagging procedures for the correct use of bags by type
    • Scan customers' order and handles the payment transaction, per standard practice
    • Avoid personal conversations with other associates when customers are present
    • Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
    • Follow procedures for refunds and error correction
    • Make every attempt to maintain accurate cash control
    • Follow procedures and performs overrides
    • Identify customers needing assistance and offers to take the customer's order to their car
    • Maintain alertness and calls for assistance when needed to service customers per service standards
    • Check prices quickly and accurately
    • Is courteous and helpful to other associates
    • Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
    • Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
    • Ensure work station and front end area of the store has a neat and clean presentation
    • Report any register malfunction to the Customer Service Manager or MOD
    • Ensure the MVP savings center KIOSK is filled with paper and properly working
    • Adhere to all company guidelines, policies and standard practices
    • Observe and correct all unsafe conditions that could cause associate or customer accidents
    • Notify QA of any cleaning issues or maintenance required on front end
    • Successfully complete computer based training (CBT) and training aid courses
    • Perform all other duties as assigned Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
    • Greet each customer and uses his or her name whenever possible
    • Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
    • Check the bottom of every cart and under all baby seats for items before completing an order
    • Follow correct bagging procedures for the correct use of bags by type
    • Scan customers' order and handles the payment transaction, per standard practice
    • Avoid personal conversations with other associates when customers are present
    • Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
    • Follow procedures for refunds and error correction
    • Make every attempt to maintain accurate cash control
    • Follow procedures and performs overrides
    • Identify customers needing assistance and offers to take the customer's order to their car
    • Maintain alertness and calls for assistance when needed to service customers per service standards
    • Check prices quickly and accurately
    • Is courteous and helpful to other associates
    • Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
    • Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
    • Ensure work station and front end area of the store has a neat and clean presentation
    • Report any register malfunction to the Customer Service Manager or MOD
    • Ensure the MVP savings center KIOSK is filled with paper and properly working
    • Adhere to all company guidelines, policies and standard practices
    • Observe and correct all unsafe conditions that could cause associate or customer accidents
    • Notify QA of any cleaning issues or maintenance required on front end
    • Successfully complete computer based training (CBT) and training aid courses
    • Perform all other duties as assigned
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