Parking Enforcement Agent - Chicago, United States - Metro One Services

Description

Join our growing team and enjoy some of the strongest wages and PAID benefits available in the market*
Metro One Services, a part of the Metro-Valet family, is a multifaceted, Chicago-owned and operated company providing various parking services including staffing, operations, and parking site management for over 13 years. Our core values of respect, teamwork, growth and accountability fuel our passion to grow as a team while focusing on creating custom customer service solutions, in addition to opportunities for our employees.

We are partnering with LAZ Parking, one of the largest and fastest growing parking companies in the country, to hire motivated, responsible, independent individuals who can work as a part of a professional team and work environment.

As a
Parking Enforcement Agent, you will lead with a "Never Give Up" attitude and provide operational support through upholding and enforcing the local parking ordinances while assisting customers with parking needs.

The Parking Enforcement Agent will accurately key vehicle license plates utilizing a Hand-Held Ticket Issuance System to issue parking citations.

Various full-time shifts are available.


PAY AND BENEFITS

_ We offer competitive wages and some of the strongest paid benefits available in the market_
- $18.15 per hour

• Paid Health & Welfare benefit employer paid at $1,648.08/month
• Paid Holidays unworked paid at a straight time; worked paid at 1.5x (time and one half)
• Paid Legal and Educational Assistance employer paid $181.97/month
• Paid Vacation days annually, based on seniority
• Paid Pension employer paid
• FREE Onsite Employee Parking
• Paid Training
• Full Uniform (including shoes)

DAILY RESPONSIBILIITES

• Monitor onstreet parking meters for vehicles in violation of parking ordinances by following an assigned route
• Issue City/Municipality approved parking citations for vehicles in violation of ordinances in accordance with policies and procedures
• Upload handheld computer to obtain current information required for work on a daily basis
• Screen for parking placards and permits for special privileges within approved areas
• Resolve customer complaints in accordance with policies and procedures
• Maintain and care for all company issued equipment
• Assist with any special assignments and projects as requested
• Other related duties as assigned

-
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations
may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

EXPERIENCE YOU BRING

• Ability to speak, read, write, and comprehend the English language
• A minimum of 6 months of Outdoor work experience
• A minimum of 6 months of Customer Service experience
• Ability to work independently and multitask along with ability to show a sense of urgency and timeliness
• Ability to interpret policies, procedures, and standard business practices
• General knowledge of streets and directions

YOUR APPROACH TO WORKING

• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude)
• Ability to work independently and multitask
• Demonstrate a sense of urgency and timeliness
• Must be open to feedback, differing opinions and other points of view
• Ability to handle challenging and at times, emotionally charged situations
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded)

HIRING SCREENING
REQUIREMENTS

• Minimum of 21 years of age
• A valid State of Illinois driver's license is required
• Successfully complete a fingerprintbases criminal history record check (CHRC)
• Must pass a Motor Vehicle Records Background
• Must pass drug screening
• Must be a US citizen or a Permanent Resident

FLSA Status:
Non-Exempt


AVAILABLE SHIFTS:
Full-time second shifts, including weekends