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Wooster

    Crew Team Member - Wooster, OH, United States - BELL STORES INCORPORATED

    BELL STORES INCORPORATED
    BELL STORES INCORPORATED Wooster, OH, United States

    1 month ago

    Default job background
    Full time
    Description

    We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and deliver exceptional customer (fan) service.

    If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you.

    Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.


    Job Functions:
    Be an ambassador of the Dairy Queen DQ brand and be professional in every aspect of performance
    Enthusiastically greet and welcome fans to the Dairy Queen brand
    Assist fans with menu navigation and product ingredient questions
    Strive to exceed fan expectations and deliver fan first service through timely and quality service
    Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
    Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
    Prepare treat products following restaurant, health, and safety standards and procedures
    Create and maintain a positive, safe, clean, and inviting environment for fans and team members
    At all times exhibit a genuine passion for excellence
    Perform other duties as assigned by management


    Requirements:
    Communicate positively with fans and co-workers constantly during shifts
    Work well under pressure packed situations while maintaining a great attitude
    Comfortable standing for entire shift and able to lift 50 pounds
    Practice established food handling procedures and meet any local health regulations
    Exhibit good manners, proper personal hygiene and promptness
    Have fun and maintain a positive attitude at all times

    Move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift, stock ice in soft drink dispensers, use sanitizing solutions, stock all items used in Dairy Queen customer service area.

    Must be able to perform under pressure in a high volume DQ restaurant including moving and responding quickly for long periods of time.

    Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift.

    Must be able to work in and out of different temperature ranges. Handling food/drinks/treats and food/drink/treat products constantly. Capability to stand for long periods of time. Ability to lift up to 50 pounds. Interact with the public and co-workers constantly during shifts. Must be able to read order monitors. Recall and communication of products and contents. Practice established food handling procedures and meet any local health regulations. Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness. % % %%uncategorized%%
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