Information Technology Associate - Sacramento County, CA, United States - Department of Technology

Department of Technology
Department of Technology
Verified Company
Sacramento County, CA, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Under general supervision of the Network Support Information Technology Supervisor II (IT Sup II), the Information Technology Associate (IT Assoc) performs functions as a Network Analyst on a variety of network related activities within the Office of Technology Services (OTech), Network Support Unit.

The incumbent is responsible for a wide range of complex analytical services and will work with the IT Specialist team members in planning and organizing functions.

The IT Associate works closely with internal and external customers, and OTech staff to collect requirements necessary for the deployment of Network systems, circuits, and components.


  • The IT Associate will work with the IT Specialist team on internal network projects from initial meetings through completion. The incumbent must be able to interact on a peertopeer level with supplier technical resources to ensure supplier networks systems and products are compliant and efficient.
  • The IT Associate will develop, execute, coordinate, and maintain California Department of Technology (CDT) case management processes and procedures. The incumbent works closely with internal CDT staff and external customers to manage, monitor and coordinate fulfillment of customer requests, resolution of customer issues, and response to customer questions. The IT Associate is responsible for providing status reports and document updates to customers.
  • You will find additional information about the job in the
    Duty Statement.
Working Conditions

  • Must pass fingerprint background criminal record check completed by the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).
  • The work environment includes operating a personal computer and using a telephone inorder to perform tasks.
  • May be required to attend staff meetings and vendor status meetings.
  • May be required to work occasional off shift hours, weekends, and holidays.
Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

  • INFORMATION TECHNOLOGY ASSOCIATE
Additional Documents

  • Job Application Package Checklist
  • Duty Statement
Position Details


Job Code #:


  • JC427997
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Position #(s):

-
Working Title:


IT Associate

Classification:


  • INFORMATION TECHNOLOGY ASSOCIATE
$4, $6,234.00 A
$5, $6,852.00 B
$5, $7,491.00 C
$6, $8,238.00 D

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# of Positions:

  • 1
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Work Location:


  • Sacramento County
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Telework:


  • Hybrid
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Job Type:


  • Permanent, Full Time
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Work Shift:

  • 8:00 Am 5:00 PM, Day
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Work Week:


  • Monday
  • Friday
  • Department Information


The California Department of Technology (CDT) is the guardian of public data, a leader in information technology (IT) services and solutions, and has broad responsibility and authority over all aspects of technology in California state government, including policy formation, interagency coordination, IT project oversight, information security, technology service delivery, and advocacy.


As an industry leader, we are committed to partnering with state and local government and educational entities to deliver digital services, develop innovative and responsive solutions for business needs, and provide quality assurance for state government IT projects and services.

Our success and legacy of service is reliant upon our highly talented, dedicated, and diverse workforce, for it is our individual cultural diversity, backgrounds, experiences, perspectives, and unique identities that spark our collaborative strength and innovative approach to serving the State of California.

Special Requirements

  • The position(s) require(s) a Background Investigation be cleared prior to being hired.

Please do NOT include your Social Security Number on any of the submitted documents.

Must pass a fingerprint background criminal record check completed by the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).
***Application Instructions

Final Filing Date: 4/29/2024

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Who May Apply

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.

Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
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How To Apply
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Address for Mailing Application Packages
Department of Technology

  • Attn: HR
  • Chris Medina, RPA# 23337/JC#427997
  • Selection Services Unit
  • P.
O. Box 1810

  • Rancho Cordova, CA 95741

Address for Drop-Off Application Packages
Department of Technology

  • Human Resources
-10860 Gold Center Drive

  • Rancho Cordova, CA 95670
  • Drop Off at 2nd Floor Security
  • Attn: HR
  • Chris Medina, RPA# 23337/JC#427997
-08:00 AM - 05:00 PM


Required Application Package Documents

  • Resume is required and must be included.


Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview.

The request should be made
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