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    Account Manager - Chicago, United States - CN

    CN
    CN Chicago, United States

    4 weeks ago

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    Description
    At CN, everyday brings new and exciting challenges.

    You can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track.

    We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference.

    You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us
    Job Summary
    The Account Manager is responsible for identifying and pursuing opportunities with new and existing customers.

    The incumbent asks customers pertinent questions in order to understand their transportation needs and match them to CN's service delivery capabilities.

    The position stays abreast of competitive developments in customers' markets and seeks opportunities for growth.
    Main Responsibilities
    Manage commercial aspects of several key customers
    Develop account growth strategies for customers and maintain existing relationships
    Create strategies for new business development, including prospecting, cold calling, and sales pipeline management
    Deliver yearly revenue and price targets in alignment with the Company's objectives
    Collaborate with operations personnel to identify available capacity for opportunistic selling to improve overall yield and asset utilization
    Cross-sell the full suite of the organization's transportation services
    Address any potential service issues with operations personnel proactively
    Develop a reliable monthly revenue and volume forecast
    Contract renewals and regular negotiations
    Act as a Safety advocate with customer base in accordance with CN's values
    Maintain compliance and reporting Safety incidents internally
    Working Conditions
    The role has standard working conditions in an office environment with a regular workweek from Monday to Friday.

    Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress.

    The role requires regular travel (40%).
    Requirements
    Experience
    Sales or Marketing
    Minimum 3 years of experience in sales or marketing, preferably in transportation and logistics services
    o Experience in major contract negotiations
    Education/Certification/Designation
    Bachelor's or Master's Degree in Commerce, Marketing, Finance, Business Administration, or equivalent
    Competencies
    Demonstrates active listening
    Collaborates with others and shares information
    Solves problems to create value
    Communicates with impact
    Knows the business and stays current on industry needs
    Applies critical thinking
    Fluently bilingual both written and verbal (English, French)
    Any skills/attributes for these above would be considered as an asset
    Technical Skills/Knowledge
    Knowledge of rail or other transportation services
    Advanced knowledge of Microsoft Suite (Excel, PowerPoint, and Word), including SalesForce, Tableau, and Power BI
    Negotiation and time management skills
    Ability to handle multiple projects simultaneously
    About CN
    CN is a world-class transportation leader and trade-enabler.

    Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year.

    As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S.

    through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919.

    CN is committed to programs supporting social responsibility and environmental stewardship.

    At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

    CN is an Equal Employment Opportunity Employer.

    It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, or disability, assuming an individual can perform the essential functions of the job with or without accommodation.

    Only qualified candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.

    #J-18808-Ljbffr
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