Practice Manager - Indianapolis, United States - Noah's Animal Hospitals

Noah's Animal Hospitals Indianapolis, United States

1 week ago

Description

Job Description

Summary of Job Purpose and Function:

The Practice Manager is responsible for overall operations of the hospital, working in conjunction with the Clinical Manager and Medical Director, as well as Noah's organizational leadership. The Practice Manager ensures successful day to day function of the hospital while simultaneously seeking opportunities for growth and future success.

Job Requirements

Essential Responsibilities and Tasks:

• Use innovative methods to promote hospital and practice growth

• Champion the Noah's organization

• Lead staff and hospital meetings

• Foster relationships with staff veterinarians

• Attend Noah's managers' and leadership meetings as appropriate

• Maintain a presence, and work schedule that covers all shifts and hospital hours

• Interview and hire service and technical staff

• Conduct employee disciplinary action including termination

• Establish and conduct regular performance reviews

• Schedule staff, oversee the hospital staff schedule

• Manage overall labor costs while ensuring appropriate scheduling/staffing during all operating hours.

• Ensure proper training and development of each employee

• New employee orientation

• New employee training

• Training specific to job description

• Growth and development opportunities

• CE

• Staff and team meetings

• Respond to employee concerns

• Solve problems and create solutions

• Communicate, implement, and enforce hospital personnel policies

• Maintain effective communication between management and employee

• Process and submit accurate payroll

• Monitor and correct staff hours/clock-ins

• Ensure OSHA Compliance and appropriate staff training

• Work with Noah's OSHA compliance officer

• Make sure that appropriate training occurs in a timely fashion

• Oversee AAHA Certification

• Monitor staff accounts

• Create appointment schedule in Infinity, modify as appropriate to optimize hospital function

• Establish and implement a system for recheck calls, confirmation calls, welcome cards, referral rewards and sympathy cards

• Model and enforce Our Standards of Client Interaction

• Deal with upset clients where we seek to recover the situation favorably in the eyes of the client

• Responsible for review of financial accuracy, deposits, and meeting company financial KPIs

• Preparation of daily deposits

• Oversee maintenance and repairs for physical plant and grounds

• Other duties as assigned

Hiring Qualifications

Capabilities and Experience

• Leadership skills - Ability to successfully recruit, supervise, coach and mentor others.

• Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.

• Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.

• Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Provide directions.

• Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.

• Computer skills - Comfortably and confidently uses a computer and specialized software.

• Sales and marketing skills - Educates clients on preventive care, Pet health needs and hospital services, and enthusiastically promotes the Noah's brand.

• Independence - Able and willing to perform tasks and duties without supervision.

• Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.

• Ability to be confident around Pets (i.e., dogs, cats, birds, reptiles, etc.)

• Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.

• The noise level in the work environment is moderately high.

• Requires ambulatory skills sufficient to perform duties while at hospital and to visit various locations.

• Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, and move) up to 50 pounds.

• Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to reach and grasp, and visual acuity to use a keyboard, operate equipment and read information.

• Associate is routinely exposed to a variety of Pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.

• Minimal travel required (for company meetings and associate education).

Benefits

Our valued staff members of Noah's Animal Hospitals receive the following benefits:

Industry Leading Pay with opportunities for bonus, overtime, and increases

Paid Time Off

Paid Holidays

Comprehensive Benefits (Health, Vision and Dental)

$100 Scrub Allowance

Discounts on services provided and products dispensed for your own personal pets

An Employee Assistance Program – for you and your household

Additional options include 401k, short-term/long-term disability, LifeLock, and supplemental life

Multi-Level Development Program designed to systematically increase knowledge and skillset and a team that always has your back

Our Core Values:

Compassion

Easy to do Business With

Passion

Integrity

Memorable Client Experiences

Excellence

Helpful

The Right People

Practice Manager

1 week ago

Montage Medical Group Carmel, United States

Job Description · Job DescriptionSUMMARY · The person in the position of Practice Manager must be able to perform the duties described within as well as to meet the company's qualifications regarding education, experience, patient service, attitude, language skills, meet physical ...
Practice Manager- Endocrinology

1 week ago

Indiana University Health Indianapolis, United States

Job Description · Overview · IU Health is looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and wh ...
Physician Practice Manager

2 weeks ago

OhioHealth Marion, United States

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We in ...
Veterinary Practice Manager

1 week ago

Rockville Road Animal Hospital Indianapolis, United States

Job Description · Job DescriptionCompany Description · Rockville Road Animal Hospital is a well-established, progressive, fast paced 2 doctor small animal general practice with lots of growth potential located just 5 minutes away from I-465, the beltway circling Indianapolis. We ...
Veterinary Practice Manager

1 week ago

VCA Animal Hospitals Indianapolis, United States

VCA Urgent Care is looking for a Hospital Director to launch a NEW hospital in Indianapolis, IN. The hospital is OPENING on May 8, 2024. · Are you a dynamic team leader looking for an exciting start-up opportunity? Do you want to play an integral role in the launch of a new vete ...
FreedomDoc Practice Community Manager

1 week ago

FREEDOM HEALTHWORKS LLC Indianapolis, United States

Job Description · Job DescriptionThe FreedomDoc Community Manager is responsible for overseeing the operations and strategic direction of the FreedomDoc practices, reporting to the COO. Freedom Healthworks is a direct care & concierge medical practice service platform that provid ...
Geotechnical Practice Team Manager

3 weeks ago

Atlas Indianapolis, United States Full time

External Description · Atlas is a nationwide leader in civil engineering, materials testing and geotechnical consulting services for environmental, industrial and infrastructure construction projects. Headquartered in Austin, TX, Atlas currently has over 3,500 employees with off ...
Dentist – DDS

2 weeks ago

Aspen Dental Indiana, United States Full time

This opening is a lead dentist role, Managing Clinical Director. · $20000 Sign On Bonus. · At Aspen Dental, we put You first, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). Our best-in-class learning ...
Supervisor

2 days ago

Aspen Dental Marion, United States Full time

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When ...
Dentist – DDS

2 weeks ago

Aspen Dental Marion, United States Full time

This opening is a lead dentist role, Managing Clinical Director. · At Aspen Dental, we put You first, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). Our best-in-class learning and development traini ...
Home Health Patient Care Manager RN

2 days ago

LHC-Illinois Home Health Care Marion, United States Full time

We are hiring for a full-time Home Health Patient Care Manager RN to join our passionate team in Marion, IL This is an office position. Home health experience required. · At Illinois Home Health Care, a part of LHC Group we embrace a culture of caring, belonging, and trust and e ...
Dentist – DDS

2 weeks ago

Aspen Dental Marion, United States Full time

$10000 Sign-On Bonus, $7500 Relocation Offering, High Patient Demand with Implant Training Available. · At Aspen Dental, we put You first, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). Our best-in-c ...
Dental Hygienist

2 days ago

Aspen Dental Indianapolis, United States Full time

At Aspen Dental, we put You 1st with world-class development plus industry-leading pay. Join our team today as a Dental Hygienist · Job Types: Full-time, Part-time · Salary: · $104,000-$114,400 per year (annualized base salary + incentive earnings, based on full time schedule) · ...
Dental Hygienist

2 days ago

Aspen Dental Marion, United States Full time

At Aspen Dental, we put You First with world-class development plus industry-leading pay. Join our team today as a Dental Hygienist · Job Types: Full-time, Part-time · Salary: · $89,440 - $97,760 per year (annualized base salary + incentive earnings, based on full time schedule) ...
Attorney

2 weeks ago

State Farm Indianapolis, United States Full time

Overview · We are not just offering a job but a meaningful career Come join our passionate team · As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inc ...
Optometrist

2 weeks ago

Doctor's Exchange of Indiana PC Indianapolis, United States Full time

Company Description · At our practice, we believe that the optometrist is the hero of primary eye care, enabling and safeguarding their patient's ability to experience his or her best vision. For many people, an optometrist is also the first point of contact into the healthcare s ...
Maintenance Supervisor II

2 weeks ago

BAXTER Marion, United States Full time

This is where you save and sustain lives · At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves out ...
Energy Management Manager I

1 week ago

BAXTER Marion, United States Full time

This is where you save and sustain lives · At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves out ...
Regional Sales Executive

1 week ago

CND Life Sciences Indianapolis, United States

The Regional Sales Executive is primarily responsible for sustained adoption of the Syn-One Test and other products the company develops to help clinicians diagnose neurological disorders. Additionally, the RSE will provide clinical and technical information to healthcare profess ...
Sterility Assurance Manager I

5 days ago

BAXTER Marion, United States Full time

This is where you save and sustain lives · At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves out ...

Practice Manager - Indianapolis, United States - Noah's Animal Hospitals

Description

Job Description