Learning Experience Coordinator - Auburn, United States - Dirigo Safety, LLC

Description

Dirigo Safety:
Learning Experience Coordinator
Dirigo Safety is seeking an experienced professional to serve as a _Learning Experience Coordinator_ (LEC).

We are an Auburn, Maine-based company that provides law enforcement training, consultation, policy development, and accreditation management services to law enforcement agencies throughout Northern New England.

Additionally, Dirigo Safety has a Risk Management Solutions division that provides a variety of safety training to non-law enforcement commercial businesses of every type.

Job Summary:


Core Responsibilities:

• Report system errors to 3rd party support, track and follow up until successful completion
• Update content to adapt to learning styles, increase usability and appeal
• Find shortfalls and develop solutions (Ex. Research plugins for advanced group leader capabilities, find ways to withdraw data about course trends in order to increase/reflect)
• Build and maintain trusting relationships with customers, users, and colleagues
• Find potential training, coordinate creation, upload, and release to clients to include the annual mandatories from MCJA
• Manage accounts/users to report accurately for billing
• Ensure allencompassing program maintenance (Learndash, Wordpress, other plugin's)
• Keep the company websites updated, adding new information as requested by coworkers
• Create and maintain an instructor program (Manual w/sign offs, updated lesson plans, agendas, and other documentation, ensure copyrights are handled, assist in creating training aids, audits, annual development training, IADLEST, backup for classroom training etc.)
• Continue learning and finding ways to keep our system and classes updated, innovative, appealing, userfriendly for agency needs, and more.

The job description or responsibilities may change based on business needs with mutual consent of the employer and employee.


Day-to-Day Activities:

This position, which allows for flexibility in scheduling including working remotely one day per week, is designed for someone who thrives in a fast-paced environment and is adept at both independent and collaborative work.

Reporting directly to the Law Enforcement Training Manager, the LEC will play a crucial role in enhancing the effectiveness and reach of our online training programs.

Job Requirements:

• Proven experience as a team player in a fastmoving environment
• Prior experience with Learning Management Systems
• Previous law enforcement knowledge is helpful but is not necessary
• Working knowledge of office equipment
• Topnotch people skills
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problemsolving
• Excellent written and verbal communication skills
• Proficiency in MS Office, Adobe, Survey Monkey
• Background check

Compensation and Benefits:

• Salary commensurate with knowledge, skills, abilities, & experience
• Flexible schedule including one remote workday per week
• 80/20 Personal Health & Dental
• 401K up to 4% match

- $500 FSA employer contribution

• LTD/STD Employer paid

- $50,000 Life insurance, employer paid

• Potential for profit Sharing Plan
• 2week PTO and all Maine State Holidays

Pay:
$ $35.00 per hour


Experience:

• Website management: 2 years (preferred)

Ability to Commute:

• Auburn, ME required)

Work Location:
In person