Product Information Specialist - Randolph, United States - York Wallcoverings Inc

Description

Product Information Specialist will be primarily responsible for assisting with product preparation, product information inquiries, product setup for customers, item setup for our internal ERP, and communicating statuses to various departments.

• Daily monitoring of product information tickets
• Managing the thirdparty retailer catalogs and ensuring data accuracy and completion
• Providing reports to assist with ongoing sales tools
• Ensures data synchronization across multiple systems and platforms
• Load product information into the company's ERP, websites, and other internal avenues
• Upload and maintain product and customerspecific pricing into ERP
• Complete customer setup projects and web portal maintenance
• Prepare marketing templates for product attribution and copy
• Compile and format images into requested customerspecific formats
• Assist in other various marketing and web projects
• Actively participate in marketing strategy and initiative discussions

• Extreme attention to detail and keen organization skills
• Effective communication skills including active listening, open communication, and conflict resolution
• Strong Excel skills (VLOOKUP knowledge is preferred)
• Ability to multitask and reprioritize in a dynamic environment
• Ability to work effectively to meet deadlines
• Experience within data platforms
• Knowledge of data workflow and content management
• Comfortable adapting to frequent changes in priorities and daily goals
• Be a selfstarter, comfortable working both alone and with others
• Must be a thorough problemsolver