- Lead subject matter expert (SME) on operational, reputational and financial risk and control matters by developing/maintaining strong positive working relationships with entire organization, extending beyond Paymode-X
- Develop, monitor and update controls, remediation and reporting of significant risk and control issues
- Collaborate with Paymode-X and Bottomline Product and Security Organizations to develop, measure and assess key risk indicators
- Analyze and provide feedback to Paymode-X and Bottomline Leadership team on action/remediation plans to address control gaps to ascertain that operational, legal, regulatory, and reputational risks are being properly managed and mitigated
- Assess products, services, technology, processes and strategy to drive overall performance and self-assessments
- Monitor operational risks and controls of outsourced third party solution providers for Paymode-X
- Provide subject matter expertise on current and emerging cyber security threats, AML standards, data management and banking/finance regulations
- Provide proactive recommendations to respond to regulatory changes and/or external threats, assessing impact to the Paymode-X Network and Bottomline
- Provide recommendations and control standards for certain high risk transactions or actions available within the Paymode-X application
- Assist in the review, update and enhancement of operational risk management policies and procedure standards
- In partnership with Bottomline's Chief Information Security Officer, develop and deliver training to Paymode-X employees on banking best practices, regulatory matters, operational risk policies and procedures, current industry practices, risk and control standards, cyber security threads, AML schemes and phishing/email attacks
- Provide primary leadership and coordination across all parties (internal and external) when fraud event occurs. Collaborates with Senior Leadership, CISO and Legal team as needed
- Work directly with Paymode-X Channel Relationship Managers to understand, support and enhance Bank Channel communications around Security, Fraud and Industry Best Practices.
- 7-10 years' experience of Banking Fraud/Regulatory Policy, AML policies, Finance Regulations, Cyber Security, Data Management
- Self-starter, independent who thrives in fast paced environment
- Excellent communication skills—both verbal and written
- Strong knowledge of ACH and Card processing workflow
- Operational expert with strong problem solving skills and creative thinking skills
- Bachelor's Degree required
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Senior Risk and Fraud Officer - Portsmouth, United States - Bottomline
Description
Role
Paymode-X is a business to business ("B2B") electronic payment network, processing over $200 billion per year to more than 385,000 member organizations. Payers and Vendors harness the power of this innovative, cloud-based solution to simplify the migration to electronic payments. Paymode-X is offered to businesses, either directly or through a variety of bank resellers.
As a Senior Risk and Fraud Prevention Officer, you are a key member of the Paymode-X Leadership team. Your role will support a variety of initiatives that focus on discouraging actions that may have regulatory, reputational or financial risks associated with the Paymode-X B2B payment network. The position is responsible for ensuring Paymode-X has a well-established operational risk program that aligns with Bottomline Technologies overall Information Security policy.
How you'll contribute:
What will make you successful:
