Medicaid Eligibility Area Manager - Richmond, United States - Chippenham Hospital

Mark Lane

Posted by:

Mark Lane

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Description
This position is incentive eligible.


Introduction:


Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity.

We care like family Jump-start your career as a Medicaid Eligibility Area Manager today with Parallon.


Benefits:

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues.

The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, longterm care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long
- and short-term disability coverage and leaves of absence)

  • Employee Health Assistance Fund that offers free employeeonly coverage to fulltime and parttime colleagues based on income.
Learn more about Employee Benefits


_ Note:
Eligibility for benefits may vary by location._


Job Summary and Qualifications:


The Area Manager reports to Area Director and/or Regional Director and is responsible for completing all assigned tasks to fulfill all facility contract requirements.

Some facility contracts require Area Managers to also conduct Financial Counseling and Manager is assigned a shift for three days per week and has two days per week to fulfill all other administrative responsibilities of position and flex to cover shifts due to PTO request or call outs.


In this role you will:

  • Will supervise staff of Emergency Department Financial Counselors or a staff of Patient Benefits Advisors across multiple facilities. The staffing level usually will be 510 employees.
  • Will complete all administrative tasks required for hiring, patient account maintenance, and all other required facility and Parallon reporting needs.
  • Will provide staff training and ongoing department auditing to secure accuracy of all processes, specific facility and department requirements, and successful contractual performance results.
  • Will evaluate employee performance and is responsible for coordinating with HR, Area Director, and Regional Director for any needed corrective action and termination decisions.
  • Is responsible for daily operations of facility contract and will coordinate and communicate successfully with Administration of Hospital and Area and Regional Directors to secure maximum contract success.
  • Will participate in required Parallon and facility meetings and any recommended activities to develop successful business relationships and quality contract performance requirements.
  • Will provide coverage as an Emergency Department Financial Counselor as designated by facility contract.
  • Will need to travel to onsite facilities as necessary.
  • Identify and communicate continuous improvement suggestions and be a proactive and positive member of Parallon management team.

Qualifications:

  • Bachelor's Degree in Business or related field.
  • Equivalent work experience may substitute education requirements.
  • Minimum three years' experience in related area with two of these years being healthcare
  • Management experience OR completion of the Parallon Manager Trainee Program.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their

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