Educational Account Specialist - Frederick, United States - Music & Arts

Music & Arts

Verified Company

Frederick, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

The purpose of this job is to support the Commercial Accounts management team in providing the best possible customer service to the Educational Representatives, Regional Managers, and all others we interact with regarding our commercial account customers.

Essential Functions (not all inclusive):

Receives incoming calls from customers, educational representatives and managers in the field.
Participates in mail processing on a weekly basis.
Reconciles sales orders entered by our educational buyers, if a problem arises that needs rectified
Processes billing for the department.
Researches and processes incoming repair tickets for an assigned area.
Conducts collections activity for any invoices/accounts in their assigned areas or at any time needed during conversations or calls with our customers or educational representatives

About Music & Arts

Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound.

We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument.

We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien.

When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies.

Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers - a decision that remains intact to this day.

Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers.

In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States.

Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.

To
join
our
band,
you'll
need
the
following
experience:
Minimum Experience/Knowledge/Skills

High School Diploma or Equivalent
Bachelor's Degree is preferred in Finance or Accounting (4 years of relevant experience may be substitutable)
Strong communication skills
24 years of relevant work experience (in addition to degree or years of previous experience)
Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)

Love
this
gig
and
want
to
apply?
Send your resume and cover letter today along with salary expectations

Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws.

All employment decisions are based on valid job‐ related requirements.