Loan Counselor - Chandler - Cascade Financial Services

    Cascade Financial Services
    Cascade Financial Services Chandler

    1 week ago

    Employment
    Description

    Job Summary

    The Loan Counselor role at Cascade Financial Services involves providing high-quality customer service while working with borrowers to make timely payments and handle borrower repayment issues.

    • Evaluate borrower information and loan file to determine payment options for minor modifications.
    • Determine when a borrower needs to be escalated to loss mitigation.
    • Answer customer inquiries about their mortgage loan.


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